Problem

Cause

Solution

 

 

 

Fonts do not print as

Bitmapped fonts designed

Make sure you installed an

smoothly rounded

for dot matrix printers do

outline font manager, such

characters

not print smoothly rounded

as Adobe® Type Manager or

 

characters when used with

Bitstream® Facelift, or that

 

high resolution printers like

you are choosing a TrueType®

 

the MultiPASS C3000.

font.

 

Certain MS fonts, such as

Choose another font.

 

MS Serif, will print jagged.

 

 

 

 

Output is faint

You may be using Draft

Try using Standard print

 

print quality or Fine mode.

quality.

 

 

 

Printing takes too

You may be using Fine

Turn off Fine mode.

much time

mode.

 

 

 

 

Blurred or smudged ink

The print medium you are

Try a different paper type;

 

using may not be supported

however, use only print media

 

by the MultiPASS

specified in Appendix A,

 

 

Specifications.

 

You may be printing on

Paper has a right side for

 

the wrong side of the sheet.

printing. If the print quality is

 

 

not as clear as you would like,

 

 

try turning the paper over and

 

 

printing on the other side.

 

 

 

Printer prints only in

The printer driver may not

Check that you selected

black (you are printing

be selecting color.

Color in the Color Model

from an application that

 

dialog box of the Graphics

supports color printing

 

tab of the printer driver.

but your output is

 

 

black ink only)

The Color BJ cartridge may

Print the Nozzle Check Pattern

 

not be installed or may not

to make sure the BC-21 Color

 

be working properly.

BJ Cartridge is installed and

 

 

firing correctly.

 

 

If a BJ tank is empty, replace it.

 

The print head unit may

Clean the print head (see

 

need cleaning.

page 9-6).

 

 

 

Colors are broken or

The print mode may be

If you are printing high

uneven

wrong.

density graphics on plain

 

 

paper, set the Media Type to

 

 

Coated Paper on the Paper tab

 

 

of the printer driver.

Troubleshooting

Chapter 10

Troubleshooting 10-15

Page 217
Image 217
CK Electric Part C3000 manual Try turning the paper over