CK Electric Part C3000 manual Problem Cause Solution, Ink does not appear

Problem Cause Solution

BJ cartridge moves,	The BJ cartridge or a BJ tank
ink does not appear	may not be installed properly.

Make sure the BJ cartridge and its BJ tank(s) are properly installed. Make sure the orange tape is removed from the print head area (see page 9-12).

	The nozzles on the BJ	Perform the print head
	cartridge may be clogged.	cleaning procedure (see page
		9-6) and print the nozzle check
		(see page 9-5).
	A BJ tank may be empty	Check the BJ tanks and
	(BC-21 Color BJ cartridge).	replace them if necessary.
The printed output is	There may be a communication	Make sure the computer and
not what you expected	problem between the MultiPASS	and the application are
	and your computer.	configured correctly for
		communicating with the
		MultiPASS.
	The interface cable may not	Check the interface cable’s
	be securely connected to the	connections.
	MutliPASS and the computer.

The interface cable may not be the correct type.

Make sure you are using a bi-directional parallel interface cable that is less than 6 feet (2 m) long.

	You may not be using the	Make sure you have
	correct printer driver.	selected the MultiPASS
		printer in your application.
Printout does not	Paper may not be loaded	Make sure the paper is loaded
match paper size	and aligned correctly in	and aligned correctly. See
	the sheet feeder.	page 2-20.
	The application’s page	Make sure the paper size and
	size and margin settings	margin set in your application
	may be incorrect.	are correct for the paper in the
		sheet feeder.
	The selected printer driver	Make sure you select the
	may be incorrect.	MultiPASS printer in your
		application.

Troubleshooting

Chapter 10 Troubleshooting 10-11