CK Electric Part C3000 manual Envelopes do not load

Problem Cause Solution

Envelopes do not load	Envelopes may not be
	loaded correctly.

You may need to choose the envelope setting in your printer driver.

Envelopes may not match specifications for this unit.

Make sure the envelopes are loaded properly. (See page 2- 26.)

Make sure there are no more than 10 envelopes in the sheet feeder.

Make sure you select the correct envelope size in the Paper Setting dialog box in your printer driver.

Envelopes must be U.S. Commercial number 10 (9.5 × 4.1 inches) or European DL envelopes (220 × 110 mm).

Print quality is not what you expect; print is not clear, splashed or missing dots, white streaks

The paper you are using may not be supported by the unit.

You may be printing on the wrong side of the paper.

Make sure you are using the recommended paper (see page A-2).

Some paper has a right side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.

	The print head nozzles	Clean the print head (see
	may be clogged.	page 9-6); repeat cleaning
		if necessary. If print quality is
		not recovered after executing
		the cleaning five times, replace
		the BJ cartridge.
	BJ cartridge may be	Make sure the BJ cartridge
	installed incorrectly.	and/or BJ tanks are installed
		correctly.
	The print head may be	The BJ cartridge may need
	worn out.	to be replaced. Replace it with
		a new one (see page 9-9).
Output appears jagged	The resolution selected via	Check your printer driver to
	printer driver may be	see what printing quality you
	Draft (180 dpi).	have selected. Printing in Draft
		mode will give the output a
		jagged look. Changing the
		Print Quality to Standard
		should correct this problem.
10-14 Troubleshooting		Chapter 10