CK Electric Part C3000 manual Print jobs vanish or you

Problem Cause Solution

The MultiPASS suspends print after every line is printed

The print head may have become too hot. If this happens, the MultiPASS may be slowing its print speed at the end of each line to line to protect the print head.

Stop your print operation and wait several minutes to allow the unit to cool Then start your operation again.

Print jobs vanish or you	Another Windows application
are printing garbage	on your computer may be
	trying to communicate with
	the printer port the MultiPASS
	background is using. This
	conflict can result in strange
	printing behavior.
	Make sure the MultiPASS
	Background is loaded.

In the Preferences dialog box of the Setup Options of the MultiPASS Desktop Manager, enable the Spooler: Desktop Manager option. This avoids using the Windows 95 Print Spooler or the Windows 3.1 Print Manager and sends the print job directly to the MultiPASS.

If the server icon does not appear on the bottom of your screen, turn on the MultiPASS Background.

Paper does not load	The sheet feeder may contain
	too many sheets.
	Paper may not be inserted
	correctly.

Make sure the stack of paper in the sheet feeder does not exceed the limit mark.

Make sure the stack of paper is inserted into the sheet feeder, and the paper guide is adjusted correctly.

Paper is loaded skewed	Paper may not be stacked
(printing is skewed)	correctly in the sheet feeder.

Make sure the stack of paper is straight in the sheet feeder.

Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side.

Make sure the paper exit path is clear.

10-12 Troubleshooting Chapter 10