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Compaq
E500S, V300
manual
Maintenance and Service Guide
Models:
V300
E500S
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162 pages
24.93 Kb
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Troubleshooting
Specs
Before Replacing Parts
Error messages
Disassembly Reference Chart
Connector Pin Signal
Password
Fault Management
Symbols
Maintenance
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Compaq Armada E500, Armada E500S, and Armada V300 Series of Personal Computers
Maintenance and Service Guide
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Contents
Maintenance and Service Guide
Maintenance and Service Guide
Contents
Chapter
Appendix a
Preface
Symbols
Serial Number
Technician Notes
Locating Additional Information
Chapter
Models and Features
Options
Models
Key Description
20-21
Compaq Armada E500 Computer Models
JFF5
JFF3
JFF4
JFF6
FVY4
FVY1
FVY2
FVY3
DNM2
DNM1
DNM3
DNM4
JFD9
JFD7
JFD8
Jfda
FVX2
FVX1
FWB1
FWB2
= TFT =HPA
Compaq Armada Model Naming Convention Key 500
= XGA = Svga
Compaq Armada Computer Models
DVQ3
DVQ1
DVQ4
DVQ5
Features
Product Description
Intelligent Manageability
Accessing the Web Agent
Asset Management
Fault Management
Security Management
Fault Management Alerts
Managing Power
Configuration Management
Accessing Power Management
Power Management Levels
Display and Left Side Components
Computer External Components
Component Function
Display and Left Side Components
Armada
Right Side Components
Right Side Components
Rear Components
Rear Components
Keyboard Components
Keyboard Components
26Product Description
Keyboard Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
If You Want To Then Run
Preliminary Steps
Post
Clearing Passwords
Post Error Messages
Power-On Self-Test Post
Cmos RAM
Message Description Recommended Action
CMOS-RAM
SCU
6Troubleshooting
Message Description Beep code
Fatal Error Messages
Beep Sequence Description
Fatal Error Beep Codes
Action
Recommended
Compaq Utilities
Selecting Computer Setup or Compaq Diagnostics for Windows
Using Computer Setup
Begin here To do this
File Menu
Security Menu
Advanced Menu
Using Compaq Diagnostics for Windows
Initialization
Factory Default Settings
Ports
Security
Power
Before Replacing Parts
Troubleshooting Without Diagnostics
Obtaining Update Information with Info Messenger
Problem Possible Cause Solution
Solving Audio Problems
Problem Possible Cause Solution
Solving Battery/Battery Gauge Problems
Problem Possible Cause Solution
Solving Compact Disc and DVD-ROM Problems
Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Solving Hard Drive Problems
Solving Infrared Problems
26Troubleshooting
Press Fn+Num Lk to
Solving Keyboard Problems
Bios
Solving Modem Problems
Problem Possible Cause Solution
30Troubleshooting
Problem Possible Cause Solution
ATS10=150, then
Solving PC Card Problems
34Troubleshooting
Solving Power Problems
Solving Display Problems
Fn+F4 hotkey
Solving USB Problems
Serial Number Location
Illustrated Parts Catalog
Computer System Major Components
Computer System Major Components
Description Spare Part Number
Spare Parts Computer System Major Components
4Illustrated Parts Catalog
Spare Part Number
6Illustrated Parts Catalog
Armada E500 and E500S only all with 64 MB
8Illustrated Parts Catalog
CXX DJD3 DJD4 DVQ
Armada V300 only
CXW DJD1 DJD2
10Illustrated Parts Catalog
Description Spare Part Number
Miscellaneous Plastics Kit Components Spare Part Number
Miscellaneous Plastics Kit Components
Item Description
Spare Parts Mass Storage Devices
Mass Storage Devices
Miscellaneous Spare Parts Miscellaneous not illustrated
Tools Required
Service Considerations
Plastic Parts
Cables and Connectors
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Workstation Precautions
Packaging and Transporting Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Event 10% 40% 55%
Material Use
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Reference Chart
Preparing the Computer for Disassembly
Diskette Drive Armada V300 only
Computer Feet Spare Part Number Information
Computer Feet
Computer feet
Removing the Mini PCI Slot Cover
Removing the Mini PCI Slot Cover
Installing a Modem or Modem/Network Interface Card
Installing a Modem or Modem/Network Interface Card
Removing the Touch Button
Touch Button Spare Part Number Information
Touch button cable
Touch Button Cable Spare Part Number Information
Keyboard
Removing the Keyboard Screw
Removing the Keyboard
Releasing the Keyboard
Releasing and Disconnecting the Keyboard Cables
Spare Part Number Information
Memory
10.Removing a Memory Expansion Board
Removing a Memory Expansion Board
11.Installing a Memory Expansion Board
Installing a Memory Expansion Board
Display Assembly Spare Part Number Information
Removing the Display
12.Removing the Switch and Hinge Cover Screws
13.Removing the Switch Cover
Switch cover Hinge cover
Switch and Hinge Cover Spare Part Number Information
14.Disconnecting the Display Assembly Cables
15.Removing the Display Assembly
RTC Battery Spare Part Number Information
Real Time Clock RTC Battery
Removing the RTC Battery
Real time clock RTC battery
Removing the LED Board
LED Board Spare Part Number Information
Removing the Top Cover
Top Cover Spare Part Number Information
Diskette drive bezel
Diskette Drive Bezel Spare Part Number Information
Removal and Replacement Procedures
21.Removing the Top Cover
Front Shield Spare Part Number Information
Front Shield
Removing the Front Shield
Front shield
22.Removing the Front Shield
23.Removing the Diskette Drive
Removing the Diskette Drive
System Board Spare Part Number Information
System Board
Armada E500 only
System Board
Removing the System Board
24.Disconnecting the Battery Terminal Cable
25.Removing the System Board
Voltage Converter Board Spare Part Number Information
Voltage Converter Board
Removing the Voltage Converter Board
26.Removing the Voltage Converter Board
Fan Spare Part Number Information
17 Fan
Removing the Fan
27.Removing the Fan and Heat Sink
28.Removing the Fan
Metric
Computer
Inch SXGA, TFT Display
Inch XGA, TFT Display
4Specifications
Inch SVGA, STN Display
Inch SVGA, TFT Display
20.0 GB 18.0 GB 12.0 GB 10.0 GB
Hard Drives
CD-ROM Drive
Diskette Drive
Center hole diameter
Disc diameter
DVD-ROM Drive
LS-120 SuperDisk Drive
Audio output level
Start time
FCI
MFM
BPI
Power Supply input
Lithium Ion Battery Packs
AC Adapter
Energy
Hardware DMA System Function
System DMA
System Interrupts
System I/O Addresses
Address Hex System Function Shipping Configuration
CFC CFF
CF8 CFB
Memory Address System Function
System Memory Map
Connector Pin Signal
Table A-2 Serial Connector
Pin Signal
Table A-1 RJ-11
Table A-4 Stereo Speaker/Headphone Jack
Table A-3 Microphone Jack
Table A-5 Stereo Line-in Jack
Pin Signal
Connector
Table A-6
Parallel
Signal Pin
Table A-7 Docking Connector
Pin
Table A-7 Pin Signal
XSC/L OUT SN
RSVD1/M CTRL2
RSVD2/M OFF Hook
KB Data
External Monitor Connector
Table A-8 External Keyboard/Mouse Connector
Table A-9
General Requirements
Conductor Power Cord Set
Country Accredited Agency
Index
2Index
Index
4Index
Post
6Index
USB
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