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E500S, V300 manual
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162 pages, 984.93 Kb
Compaq Armada E500, Armada E500S, and
Armada V300 Series of Personal Computers
Maintenance and Service Guide
128679-2.p65
9/15/00, 1:32 PM
1
Contents
Main
Notice
2000 Compaq Computer Corporation.
MAINTENANCE AND SERVICE GUIDE
Compaq Armada E500, E500S, and Armada V300 Series of Personal Computers
C
USING THIS GUIDE
PRODUCT DESCRIPTION
T
ILLUSTRATED PARTS CATALOG
REMOVAL AND REPLACEMENT PRELIMINARIES
REMOVAL AND REPLACEMENT PROCEDURES
S
CONNECTOR PIN ASSIGNMENTS................................................................A-1
POWER CORD SET REQUIREMENTS
preface
USING THIS GUIDE
Symbols
!
Technician Notes
!
Serial Number
Locating Additional Information
chapter 1
PRODUCT DESCRIPTION
1.1 Models and Features
Models
Key Description Options
Table 1-2 Compaq Armada E500 Computer Models
Page
Page
Page
Page
Page
Key Description Options
Table 1-4 Compaq Armada V300 Computer Models
Table 1-4
Features
Page
1.2 Intelligent Manageability
Accessing the Web Agent
Asset Management
Fault Management
Fault Management Alerts
Security Management
Configuration Management
Managing Power
Accessing Power Management
Power Management Levels
Page
Table 1-5 Display and Left Side Components
Page
Table 1-6 Right Side Components
Page
Table 1-7 Rear Components
Page
Table 1-8 Keyboard Components
Page
Table 1-9 Keyboard Components (continued)
Figure 1-7. Bottom Components
Table 1-10 Bottom Components
Item Component Function
1.4 Design Overview
chapter 2
T
2.1 Preliminary Steps
Setup. A low battery condition could initiate Hibernation and interrupt the test.
2.2 Clearing Passwords
2.3 Power-On Self-Test (POST)
2.4 POST Error Messages
produce WARNING messages.
If you receive one of the error messages listed below, follow the recommended action.
Table 2-1 Warning Messages
Message Description Recommended Action
Table 2-1 Message Description Recommended Action
Table 2-2 Fatal Error Messages
Message Description Beep code
Table 2-3 Fatal Error Beep Codes
Beep Code Beep Sequence Description Recommended Action
NOTE:
2.5 Compaq Utilities
Selecting Computer Setup or Compaq Diagnostics for Windows
Using Computer Setup
File Menu
Begin here To do this
Security Menu
Begin here To do this
Advanced Menu
Begin here To do this
Using Compaq Diagnostics for Windows
Page
Table 2-6 Power
Table 2-7 Security
2.6 Troubleshooting Without Diagnostics
Before Replacing Parts
Obtaining Update Information with Info Messenger
Table 2-8 Solving Audio Problems
Table 2-8
Table 2-9 Solving Battery/Battery Gauge Problems
Table 2-9
Table 2-10 Solving Compact Disc and DVD-ROM Problems
Table 2-11 Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Table 2-12 Solving Hard Drive
Table 2-13 Solving Infrared
Table 2-13
Table 2-14 Solving Keyboard
Table 2-15 Solving Modem
Page
Page
Page
www.compaq.com
Table 2-16 Solving PC Card
Table 2-16
Table 2-17 Solving Power
Table 2-18 Solving Display
Table 2-18
Table 2-19 Solving USB
chapter 3
ILLUSTRATED PARTS CATALOG
Page
Table 3-1 Spare Parts: Computer System Major Components
Page
Page
Page
Page
Page
Page
Page
Page
3.3 Miscellaneous Plastics Kit Components
Figure 3-3. Miscellaneous Plastics Kit Components
Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 159536-001
Item Description
3.4 Mass Storage Devices
Figure 3-4. Mass Storage Devices
Table 3-3 Spare Parts: Mass Storage Devices
3.5 Miscellaneous Table 3-4 Spare Parts: Miscellaneous (not illustrated)
Description Spare Part Number
chapter 4
R EMOVAL AND R P
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
CAUTION:
4.3 Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5 Packaging and Transporting Precautions
4.6 Workstation Precautions
4.7 Grounding Equipment and Methods
Table 4-1 Typical Electrostatic Voltage Levels
Table 4-2 Static-Shielding Materials
chapter 5
REMOVAL AND REPLACEMENT PROCEDURES
5.2 Disassembly Reference Chart
Disassembly Sequence Chart
5.3 Preparing the Computer for Disassembly
5.4 Computer Feet
Computer Feet
Page
Installing a Modem or Modem/Network Interface Card
5.6 Touch Button Touch Button
Removing the Touch Button
Touch Button Cable
5.7 Keyboard Keyboard with Pointing Stick
(Armada E500 only)
Keyboard without Pointing Stick
Removing the Keyboard
3.
Page
Page
5.8 Memory
!
Memory Expansion Board
Removing a Memory Expansion Board
Installing a Memory Expansion Board
5.9 Display Assembly Display Assembly
Removing the Display
Page
Switch and Hinge Cover
Page
Page
5.10 Real Time Clock (RTC) Battery
RTC Battery
Removing the RTC Battery
5.11 LED Board LED Board
Removing the LED Board
5.12 Top Cover Top Cover
Removing the Top Cover
Diskette Drive Bezel
Page
Page
5.13 Front Shield
Front Shield
Removing the Front Shield
Page
5.14 Diskette Drive (Armada V300 only) Diskette Drive
Removing the Diskette Drive
5.15 System Board
System Board
Removing the System Board
Page
Page
5.16 Voltage Converter Board
Voltage Converter Board
Removing the Voltage Converter Board
Page
5.17 Fan
Fan
Removing the Fan
Page
Page
chapter 6
PRODUCT DESCRIPTION
Table 6-1 Computer
Table 6-1
NOTE: Applicable product safety standards specify thermal limits
Table 6-2 15.0-inch SXGA, TFT Display
Table 6-3 15.0-inch XGA, TFT Display
Table 6-4 14.1-inch XGA, TFT Display
Table 6-5 13.3-inch XGA, TFT Display
Table 6-6 12.1-inch SVGA, TFT Display
Table 6-7 12.1-inch SVGA, STN Display
Table 6-8 Hard Drives
20.0 GB 18.0 GB 12.0 GB 10.0 GB 6.0 GB
Table 6-9 Diskette Drive
Table 6-10 CD-ROM Drive
Center hole diameter Disc diameter Disc thickness Track pitch
Table 6-11 DVD-ROM Drive
Center hole diameter Disc diameter Disc thickness Track pitch
Table 6-12 LS-120 SuperDisk Drive
Sector size (bytes) Sectors
Table 6-12
Magnetic tracks surface
Table 6-13 AC Adapter
Table 6-14 Lithium Ion Battery Packs
Table 6-15 System DMA
Hardware DMA System Function
Table 6-16 System Interrupts
Hardware DMA System Function
Table 6-17 System I/O Addresses
I/O Address (Hex) System Function (Shipping Configuration)
Page
Table 6-18 System Memory Map
Size Memory Address System Function
appendix A
CONNECTOR PIN ASSIGNMENTS
Table A-1 RJ-11
Connector Pin Signal
Table A-2 Serial Connector
Page
Table A-6 Parallel Connector
Table A-7 Docking Connector
Page
Table A-7
Table A-8 External Keyboard/Mouse Connector
Connector Pin Signal
Table A-9 External Monitor Connector
appendix B
POWER CORD SET REQUIREMENTS
3-Conductor Power Cord Set
General Requirements
Country-Specific Requirements 3-Conductor Power Cord Set RequirementsBy Country
Notes
I
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B
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