Table 2-13 continued

Problem

Possible Cause

Solution

Cannot transmit data

Direct sunlight,

Remove any interfering

 

fluorescent light, or

light sources.

 

flashing

 

 

incandescent light is

 

 

close to the infrared

 

 

connections.

 

 

 

 

 

There is interference

Keep remote control units

 

from other wireless

such as wireless

 

devices.

headphones and other

 

 

audio devices away from

 

 

the infrared connections.

 

There is a physical

Do not place objects that

 

obstruction in the

will interfere with a line-of-

 

way.

sight data transmission

 

 

between the two units.

One of the units was moved during data transmission.

Do not move either unit during data transmission.

 

The orientation of

Adjust the devices so that

 

the units is wrong.

they point directly at each

 

 

other.

 

 

 

 

The distance

Verify that devices are not

 

between the units is

more than 1.5 feet (0.5

 

too great.

meter) apart.

 

 

 

Infrared port doesn’t

Direct sunlight,

Remove any interfering

work.

fluorescent light, or

light sources.

 

flashing

 

 

incandescent light is

 

 

close to the infrared

 

 

connections.

 

 

 

 

 

There is interference

Keep remote control units

 

from other wireless

such as wireless

 

devices.

headphones and other

 

 

audio devices away from

 

 

the infrared connections.

 

 

 

 

IR has been

Run the IR configuration

 

disabled.

utility in Control Panel.

 

 

 

2-26Troubleshooting

Page 62
Image 62
Compaq V300, E500S manual 26Troubleshooting