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Table
Problem | Possible Cause | Solution |
Cannot transmit data | Direct sunlight, | Remove any interfering |
| fluorescent light, or | light sources. |
| flashing |
|
| incandescent light is |
|
| close to the infrared |
|
| connections. |
|
|
|
|
| There is interference | Keep remote control units |
| from other wireless | such as wireless |
| devices. | headphones and other |
|
| audio devices away from |
|
| the infrared connections. |
| There is a physical | Do not place objects that |
| obstruction in the | will interfere with a |
| way. | sight data transmission |
|
| between the two units. |
One of the units was moved during data transmission.
Do not move either unit during data transmission.
| The orientation of | Adjust the devices so that |
| the units is wrong. | they point directly at each |
|
| other. |
|
|
|
| The distance | Verify that devices are not |
| between the units is | more than 1.5 feet (0.5 |
| too great. | meter) apart. |
|
|
|
Infrared port doesn’t | Direct sunlight, | Remove any interfering |
work. | fluorescent light, or | light sources. |
| flashing |
|
| incandescent light is |
|
| close to the infrared |
|
| connections. |
|
|
|
|
| There is interference | Keep remote control units |
| from other wireless | such as wireless |
| devices. | headphones and other |
|
| audio devices away from |
|
| the infrared connections. |
|
|
|
| IR has been | Run the IR configuration |
| disabled. | utility in Control Panel. |
|
|
|