Compaq E500S, V300 manual Solving Infrared Problems

Table 2-13

Solving Infrared Problems

Problem	Possible Cause	Solution
Cannot communicate	The appropriate	Install the appropriate
with another	software is not	software on the second
computer	running on both	device, start the second
	computers.	device, and start the
		program on both
		computers.
	The other computer	Communication between
	does not have an	infrared devices must use
	IrDA-compliant	the same communications
	infrared port. Your	protocol. Check the
	Compaq computer	manufacturer’s
	uses the IrDA	instructions for
	communications	connecting with infrared
	protocol.	devices or try connecting
		with a device you know to
		be IrDA-compliant.
	The pathway	Remove the obstruction,
	between the infrared	align the infrared ports to
	ports is obstructed,	within 30 degrees, and
	one port is more than	position computers within
	30 degrees (plus or	1.5 feet (about 0.5 meter)
	minus 15 degrees off	of each other.
	the center line) from
	the other, or the
	ports are more than
	one meter apart.
	There is an interrupt	Check for IRQ conflicts in
	request (IRQ)	the Device Manager. If
	conflict.	two devices have the
		same IRQ address,
		reassign one of the
		devices.
	There is a baud rate	Select the same baud
	conflict.	rate for both computers.
	There is a conflict	Select the same # bits
	with the # bits.	setting for both
		computers.
	There is a stop byte	Select the same stop byte
	conflict.	for both computers.
	There is a parity	Select the same parity
	conflict.	setting for both
		computers.
		Continued

Troubleshooting 2-25