
Table
Solving Hard Drive Problems
Problem | Possible Cause | Solution |
Accessing | Hard drive entered |
information on the | low power state due |
hard drive is much | to timeout and is |
slower than usual. | now exiting from it. |
Wait for the system to restore the previously saved data prior to initiating a low power state.
| Hard drive is | Run ScanDisk and Disk |
| fragmented/not | Defragmenter. |
| optimized or has |
|
| errors. |
|
|
|
|
Hard drive does not | Hard drive is not | Turn off and unplug the |
work. | seated properly. | computer, remove and |
|
| reinsert the hard drive. |
|
|
|
Errors occur after | Additional hard drive | Boot from the original |
starting from an | has not been | hard drive or a prepared |
additional hard drive. | prepared with | hard drive. |
| necessary software. |
|
|
|
|
System does not | The drive is not | Turn off and unplug the |
recognize a hard | seated properly. | computer, then remove |
drive. |
| and reinsert the drive. |
|
|
|
| The drive is | Try using the hard drive in |
| damaged. | another bay to verify that |
|
| the problem is with the |
|
| drive. Run ScanDisk on |
|
| the drive. |
|
|
|
| The drive was | Shut down the computer |
| inserted while | before inserting or |
| system was on or in | removing a hard drive. |
| Suspend or |
|
| Hibernation. |
|
|
|
|
DriveLock settings | The DriveLock | Completely turn off the |
cannot be accessed | settings are | computer. Turn the |
in Computer Setup. | accessible only | computer back on, then |
| when you enter | run Computer Setup |
| Computer Setup by | (Section 2.5) by pressing |
| turning on (not | F10 when the blinking |
| restarting) the | cursor light appears in the |
| computer. | |
|
| screen. |
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