Compaq V300, E500S manual Solving Hard Drive Problems

Table 2-12

Solving Hard Drive Problems

Problem Possible Cause Solution

Accessing	Hard drive entered
information on the	low power state due
hard drive is much	to timeout and is
slower than usual.	now exiting from it.

Wait for the system to restore the previously saved data prior to initiating a low power state.

	Hard drive is	Run ScanDisk and Disk
	fragmented/not	Defragmenter.
	optimized or has
	errors.
Hard drive does not	Hard drive is not	Turn off and unplug the
work.	seated properly.	computer, remove and
		reinsert the hard drive.
Errors occur after	Additional hard drive	Boot from the original
starting from an	has not been	hard drive or a prepared
additional hard drive.	prepared with	hard drive.
	necessary software.
System does not	The drive is not	Turn off and unplug the
recognize a hard	seated properly.	computer, then remove
drive.		and reinsert the drive.
	The drive is	Try using the hard drive in
	damaged.	another bay to verify that
		the problem is with the
		drive. Run ScanDisk on
		the drive.
	The drive was	Shut down the computer
	inserted while	before inserting or
	system was on or in	removing a hard drive.
	Suspend or
	Hibernation.
DriveLock settings	The DriveLock	Completely turn off the
cannot be accessed	settings are	computer. Turn the
in Computer Setup.	accessible only	computer back on, then
	when you enter	run Computer Setup
	Computer Setup by	(Section 2.5) by pressing
	turning on (not	F10 when the blinking
	restarting) the	cursor light appears in the
	computer.	upper-right corner of the
		screen.

2-24Troubleshooting