Table 2-12

Solving Hard Drive Problems

Problem

Possible Cause

Solution

Accessing

Hard drive entered

information on the

low power state due

hard drive is much

to timeout and is

slower than usual.

now exiting from it.

Wait for the system to restore the previously saved data prior to initiating a low power state.

 

Hard drive is

Run ScanDisk and Disk

 

fragmented/not

Defragmenter.

 

optimized or has

 

 

errors.

 

 

 

 

Hard drive does not

Hard drive is not

Turn off and unplug the

work.

seated properly.

computer, remove and

 

 

reinsert the hard drive.

 

 

 

Errors occur after

Additional hard drive

Boot from the original

starting from an

has not been

hard drive or a prepared

additional hard drive.

prepared with

hard drive.

 

necessary software.

 

 

 

 

System does not

The drive is not

Turn off and unplug the

recognize a hard

seated properly.

computer, then remove

drive.

 

and reinsert the drive.

 

 

 

 

The drive is

Try using the hard drive in

 

damaged.

another bay to verify that

 

 

the problem is with the

 

 

drive. Run ScanDisk on

 

 

the drive.

 

 

 

 

The drive was

Shut down the computer

 

inserted while

before inserting or

 

system was on or in

removing a hard drive.

 

Suspend or

 

 

Hibernation.

 

 

 

 

DriveLock settings

The DriveLock

Completely turn off the

cannot be accessed

settings are

computer. Turn the

in Computer Setup.

accessible only

computer back on, then

 

when you enter

run Computer Setup

 

Computer Setup by

(Section 2.5) by pressing

 

turning on (not

F10 when the blinking

 

restarting) the

cursor light appears in the

 

computer.

upper-right corner of the

 

 

screen.

 

 

 

2-24Troubleshooting

Page 60
Image 60
Compaq V300, E500S manual Solving Hard Drive Problems