Compaq V300, E500S manual 30Troubleshooting

Table 2-15 continued

Problem	Possible Cause	Solution
Phone line noise is	Hang-up Delay S	Change S10 default to
causing a	Register (S10) is set	150.
disconnection.	too low.	To set S10=150:
		1. Select Start !
		Programs !
		Accessories !
		HyperTerminal, then
		go to Command
		Mode.
		2. Type ATS10=150 and
		press Enter.
		This command causes
		the modem to take longer
		to disconnect even if
		there is noise on the line.
No dial tone	Phone service is not	Verify that service from
	connected to the	the local phone company
	telephone wall jack.	exists by following these
		steps:
		1. Unplug the telephone
		cable from the
		telephone wall jack.
		2. Connect a telephone
		to the jack, pick up
		the handset, and
		listen for a dial tone. If
		there is a dial tone,
		reconnect the modem
		to the telephone wall
		jack with the
		telephone cable and
		make sure all
		connections are
		secure.
		3. If there is still no dial
		tone, contact your
		local phone company
		or building manager.
		Continued

2-30Troubleshooting