Compaq V300, E500S manual Solving Modem Problems, Bios

Table 2-15

Solving Modem Problems

Problem	Possible Cause	Solution
Modem loses	The cable	Ensure that the telephone
connection.	connection from the	cable is properly
	phone line to the	connected.
	modem is loose.
	Call Waiting has not	Disable Call Waiting:
	been disabled.	Select Start ! Setting !
		Control Panel !
		Modems.
		From the General tab of
		the Modems Properties
		page, select Dialing
		Properties.
		From the My Locations
		tab of the Dialing
		Properties page, check
		the box labeled This
		location has call waiting.
		Select *70, 70#, or 1170
		from the drop-down list to
		disable call waiting.
	There is noise or	Try connecting at a later
	excessive traffic on	time.
	the phone line.

Modem is not	Modem is not set up
responding.	correctly in system
	BIOS.

Check the computer BIOS setup. If it requires specific settings for modems, be sure that they have been enabled.

Continued

2-28Troubleshooting