Table 2-9 continued

Problem

Possible Cause

Solution

Battery charge does

Battery was exposed

Move the computer to a

not last very long

to extremely cold

warmer place and

(continued).

temperatures.

recharge the battery

 

 

pack.

 

 

NOTE: The recommended

 

 

operating temperature

 

 

range for the battery is

 

 

from 10° C to 40° C (50° F

 

 

to 104° F). The

 

 

recommended storage

 

 

temperature range for the

 

 

battery is from 0° C to

 

 

30° C (32° F to 86° F).

 

 

 

 

Battery conservation

Reset the battery

 

is disabled or set to

conservation level.

 

drain.

 

 

 

 

 

An external device is

Turn off or remove any

 

draining the battery.

external device or PC

 

 

Cards when not in use.

 

 

 

 

Battery gauge is

Recalibrate the gauge.

 

inaccurate and

 

 

requires

 

 

recalibration.

 

 

 

 

Date and time must be set every time computer is turned on.

The real time clock

Replace the RTC battery

(RTC) battery has

(refer to Section 5.10).

reached the end of

 

its useful life.

 

Battery gauge seems

The battery pack

Recalibrate the battery.

inaccurate.

needs calibration.

 

 

 

 

 

The battery pack has

Replace the battery pack.

 

reached the end of

 

 

its useful life.

 

 

 

 

Battery pack is warm

Warming occurs

No action is required.

after charging.

during charging.

 

 

 

 

Troubleshooting 2-21

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Compaq E500S, V300 manual Problem Possible Cause Solution