■Inventory information—The network administrator can retrieve information about the computer over the network by using Compaq Insight ManagerTM or any PC management tool provided by Compaq Solution Partners. Asset control information retrieved from the computer includes:
■Manufacturer, model, and serial number of Compaq computers, monitors, hard drives, battery packs, memory boards, processor speeds, and operating systems
■System board and ROM revision levels
■BIOS settings
■Diagnostic information—Diagnostics for Windows includes information on hard drives, ports, video, sound, and other components. This application also allows multi-threaded tests to be run on hardware components. If problems are found, recommendations are provided.
All of the above information can be viewed, printed, or saved.
Fault Management
Fault Management features minimize downtime and data loss by monitoring system performance and generating the following alerts:
■Hard drive alert—provides 72-hour advance warning of impending hard drive problems and can automatically start optional backup software.
■System temperature alert—reports overheating. As the system temperature rises, this feature first adjusts fan speed and other cooling components, then displays an alert, then shuts down the system.
■Battery pack alert—reports charging problems and battery pack failure.
■Monitor alert—diagnoses and displays external monitor operational problems.
■Memory alert—reports memory board configuration changes when a memory board is removed, added, or reconfigured. It also provides the previous and current configurations for comparison.
The alerts work with or without network connection. However, if the computer is not connected to the network, the network administrator cannot receive alerts from the computer.