Compaq E500S, V300 manual Problem Possible Cause Solution

Table 2-15 continued

Problem	Possible Cause	Solution
Modem does not dial	Telephone number is	■ Make sure the
correctly.	not entered correctly	telephone number you
	in the modem’s	dialed is correct if you
	dialing software.	are using the dialing
		directory or the
		terminal mode.
		■ Dial 1 if using dialing
		long distance.
		■ The other line could
		be busy or not
		answering. Try again
		later.
		■ Make sure call waiting
		is disabled.
		■ The modem may not
		recognize an
		international dial tone.
		Try the ATX3DT
		command and the
		telephone number.
Characters are	There is noise in the	■ Check your telephone
garbled/transfer rates	telephone line.	and modem cable
are slow.		connections. If they
		are a little loose, they
		can cause noise on
		the line.
		■ Check with your local
		telephone company
		for a phone line filter.
		Continued

Troubleshooting 2-29