The following table describes the troubleshooting actions:

If You Want To:

Then Run:

Check for POST error

POST

messages

 

 

Perform any of the following: Computer Setup

Check the system configuration

Set the system power management parameters

Return the system to its original configuration

Check system configuration of installed devices

2.1Preliminary Steps

IMPORTANT: Use AC power when running POST or Computer Setup. A low battery condition could initiate Hibernation and interrupt the test.

Before running POST, complete the following steps:

1.Obtain established passwords. If you must clear the passwords, go to Section 2.2.

2.Ensure that the battery pack is installed in the computer and the power cord is connected to the computer and plugged into an AC power source.

3.Turn on the computer.

4.If a power-on password has been established, type the password and press Enter.

5.Run Computer Setup (Section 2.5). If a Setup password has been established, type the password and press Enter.

6.Turn off the computer and all external devices.

7.Disconnect external devices that you do not want to test. If you want to use the printer to log error messages, leave it connected to the computer.

2-2Troubleshooting

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Compaq V300, E500S manual Preliminary Steps, If You Want To Then Run, Post