Table 2-8 continued

Problem

Possible Cause

Solution

External microphone

Sound source is not

Ensure that microphone

does not work

selected.

is selected as the

(continued).

 

recording source in

 

 

Control Panel !

 

 

Multimedia and that the

 

 

recording level is

 

 

adjusted.

 

 

 

 

Audio settings are

Check the game

 

not set correctly.

program's audio settings.

 

 

 

 

Volume control on

Adjust the computer

 

the computer is

volume with the Fn+F5

 

turned down.

hotkeys.

 

 

 

There is no sound

Volume or mixing

Adjust the overall

from headphones

controls are set

volume with the

 

incorrectly.

Fn+F5 hotkeys.

 

 

Use the mixing

 

 

features available by

 

 

double-clicking the

 

 

Speaker icon on the

 

 

Windows taskbar.

 

 

 

 

Sound source is not

Verify that the sound

 

selected.

source is selected in

 

 

Control Panel

 

 

!Multimedia.

 

 

 

 

The headphones are

Check the connection.

 

connected to the

 

 

wrong jack.

 

 

 

 

Volume is too low or

Volume or mixing

Adjust the overall

too loud.

controls are set

volume with the

 

incorrectly.

Fn+F5 hotkeys.

 

 

Check the mixing

 

 

features available by

 

 

double-clicking the

 

 

Speaker icon on the

 

 

Windows taskbar.

 

 

 

Troubleshooting 2-19

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Compaq E500S, V300 manual Problem Possible Cause Solution