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Compaq
V300, E500S
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10Illustrated Parts Catalog
Models:
V300
E500S
1
84
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162 pages
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Troubleshooting
Specification
Before Replacing Parts
Error codes
Disassembly Reference Chart
Connector Pin Signal
Password
Fault Management
Symbols
Maintenance
Page 84
Image 84
Computer System Major Components (continued)
3-10
Illustrated Parts Catalog
Page 83
Page 85
Page 84
Image 84
Page 83
Page 85
Contents
Maintenance and Service Guide
Maintenance and Service Guide
Contents
Chapter
Appendix a
Symbols
Preface
Technician Notes
Serial Number
Locating Additional Information
Models and Features
Chapter
Models
Options
Key Description
Compaq Armada E500 Computer Models
20-21
JFF3
JFF5
JFF4
JFF6
FVY1
FVY4
FVY2
FVY3
DNM1
DNM2
DNM3
DNM4
JFD7
JFD9
JFD8
Jfda
FVX1
FVX2
FWB1
FWB2
Compaq Armada Model Naming Convention Key 500
= TFT =HPA
= XGA = Svga
Compaq Armada Computer Models
DVQ1
DVQ3
DVQ4
DVQ5
Features
Product Description
Accessing the Web Agent
Intelligent Manageability
Asset Management
Fault Management
Fault Management Alerts
Security Management
Configuration Management
Managing Power
Accessing Power Management
Power Management Levels
Computer External Components
Display and Left Side Components
Display and Left Side Components
Component Function
Armada
Right Side Components
Right Side Components
Rear Components
Rear Components
Keyboard Components
Keyboard Components
26Product Description
Keyboard Components
Bottom Components
Bottom Components
Design Overview
Troubleshooting
Preliminary Steps
If You Want To Then Run
Post
Clearing Passwords
Power-On Self-Test Post
Post Error Messages
Message Description Recommended Action
Cmos RAM
CMOS-RAM
SCU
6Troubleshooting
Fatal Error Messages
Message Description Beep code
Fatal Error Beep Codes
Beep Sequence Description
Action
Recommended
Selecting Computer Setup or Compaq Diagnostics for Windows
Compaq Utilities
Using Computer Setup
File Menu
Begin here To do this
Security Menu
Advanced Menu
Using Compaq Diagnostics for Windows
Factory Default Settings
Initialization
Ports
Power
Security
Troubleshooting Without Diagnostics
Before Replacing Parts
Obtaining Update Information with Info Messenger
Solving Audio Problems
Problem Possible Cause Solution
Problem Possible Cause Solution
Solving Battery/Battery Gauge Problems
Problem Possible Cause Solution
Solving Compact Disc and DVD-ROM Problems
Solving Diskette Drive/SuperDisk LS-120 Drive Problems
Solving Hard Drive Problems
Solving Infrared Problems
26Troubleshooting
Solving Keyboard Problems
Press Fn+Num Lk to
Solving Modem Problems
Bios
Problem Possible Cause Solution
30Troubleshooting
Problem Possible Cause Solution
ATS10=150, then
Solving PC Card Problems
34Troubleshooting
Solving Power Problems
Solving Display Problems
Fn+F4 hotkey
Solving USB Problems
Illustrated Parts Catalog
Serial Number Location
Computer System Major Components
Computer System Major Components
Spare Parts Computer System Major Components
Description Spare Part Number
4Illustrated Parts Catalog
Spare Part Number
6Illustrated Parts Catalog
Armada E500 and E500S only all with 64 MB
8Illustrated Parts Catalog
Armada V300 only
CXX DJD3 DJD4 DVQ
CXW DJD1 DJD2
10Illustrated Parts Catalog
Description Spare Part Number
Miscellaneous Plastics Kit Components
Miscellaneous Plastics Kit Components Spare Part Number
Item Description
Mass Storage Devices
Spare Parts Mass Storage Devices
Miscellaneous Spare Parts Miscellaneous not illustrated
Service Considerations
Tools Required
Cables and Connectors
Plastic Parts
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Workstation Precautions
Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-Shielding Materials
Event 10% 40% 55%
Material Use
Removal and Replacement Procedures
Disassembly Reference Chart
Disassembly Sequence Chart
Preparing the Computer for Disassembly
Diskette Drive Armada V300 only
Computer Feet
Computer Feet Spare Part Number Information
Computer feet
Removing the Mini PCI Slot Cover
Removing the Mini PCI Slot Cover
Installing a Modem or Modem/Network Interface Card
Installing a Modem or Modem/Network Interface Card
Touch Button Spare Part Number Information
Removing the Touch Button
Touch Button Cable Spare Part Number Information
Touch button cable
Keyboard
Removing the Keyboard
Removing the Keyboard Screw
Releasing the Keyboard
Releasing and Disconnecting the Keyboard Cables
Memory
Spare Part Number Information
Removing a Memory Expansion Board
10.Removing a Memory Expansion Board
Installing a Memory Expansion Board
11.Installing a Memory Expansion Board
Display Assembly Spare Part Number Information
12.Removing the Switch and Hinge Cover Screws
Removing the Display
13.Removing the Switch Cover
Switch and Hinge Cover Spare Part Number Information
Switch cover Hinge cover
14.Disconnecting the Display Assembly Cables
15.Removing the Display Assembly
Real Time Clock RTC Battery
RTC Battery Spare Part Number Information
Removing the RTC Battery
Real time clock RTC battery
LED Board Spare Part Number Information
Removing the LED Board
Top Cover Spare Part Number Information
Removing the Top Cover
Diskette Drive Bezel Spare Part Number Information
Diskette drive bezel
Removal and Replacement Procedures
21.Removing the Top Cover
Front Shield
Front Shield Spare Part Number Information
Removing the Front Shield
Front shield
22.Removing the Front Shield
Removing the Diskette Drive
23.Removing the Diskette Drive
System Board
System Board Spare Part Number Information
Armada E500 only
Removing the System Board
System Board
24.Disconnecting the Battery Terminal Cable
25.Removing the System Board
Voltage Converter Board
Voltage Converter Board Spare Part Number Information
Removing the Voltage Converter Board
26.Removing the Voltage Converter Board
17 Fan
Fan Spare Part Number Information
Removing the Fan
27.Removing the Fan and Heat Sink
28.Removing the Fan
Computer
Metric
Inch SXGA, TFT Display
Inch XGA, TFT Display
4Specifications
Inch SVGA, TFT Display
Inch SVGA, STN Display
Hard Drives
20.0 GB 18.0 GB 12.0 GB 10.0 GB
Diskette Drive
CD-ROM Drive
Center hole diameter
Disc diameter
LS-120 SuperDisk Drive
DVD-ROM Drive
Audio output level
Start time
MFM
FCI
BPI
Lithium Ion Battery Packs
Power Supply input
AC Adapter
Energy
System DMA
Hardware DMA System Function
System Interrupts
Address Hex System Function Shipping Configuration
System I/O Addresses
CF8 CFB
CFC CFF
System Memory Map
Memory Address System Function
Table A-2 Serial Connector
Connector Pin Signal
Pin Signal
Table A-1 RJ-11
Table A-3 Microphone Jack
Table A-4 Stereo Speaker/Headphone Jack
Table A-5 Stereo Line-in Jack
Connector
Pin Signal
Table A-6
Parallel
Table A-7 Docking Connector
Signal Pin
Pin
Table A-7 Pin Signal
RSVD1/M CTRL2
XSC/L OUT SN
RSVD2/M OFF Hook
KB Data
Table A-8 External Keyboard/Mouse Connector
External Monitor Connector
Table A-9
Conductor Power Cord Set
General Requirements
Country Accredited Agency
Index
2Index
Index
4Index
Post
6Index
USB
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