Printing Problems

Problem

Action

 

 

Job did not print or incorrect

Ensure that the top menu appears on the operator panel

characters printed.

before you send a job to print. Press the (Menu)

 

button to return to the top menu.

 

 

 

Ensure that the print media is loaded in the printer. Press

 

the (Menu) button to return to the top menu.

 

 

 

Verify that the printer is using the correct page

 

description language (PDL).

 

 

 

Verify that you are using the correct printer driver.

 

 

 

Ensure that the correct USB or Ethernet cable is securely

 

connected to the printer.

 

 

 

Verify that the correct print media size is selected.

 

 

 

If you are using a print spooler, verify that the spooler

 

has not stalled.

 

 

 

Check the printer's interface from the Admin Menu.

 

Determine the host interface you are using. Print a panel

 

settings page to verify that the current interface settings

 

are correct.

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Troubleshooting Guide

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Dell 2150cn manual Printing Problems, 432