Action

Yes

No

 

 

 

1 Locate the cause of the problem using the Pitch

Go to action 2.

Contact Dell.

Configuration Chart.

 

 

aLaunch the Tool Box, and click Chart Print on the Diagnosis tab.

bClick the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Does the output match with the pattern for auger mark?

2 Execute the Clean Developer.

The task is

Go to action 3.

a Launch the Tool Box, and click Clean

complete.

 

Developer on the Diagnosis tab.

 

 

bClick the Start button.

cAfter you execute the Clean Developer, click Chart Print on the Diagnosis tab.

dClick the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Does this solve your problem?

3 Replace the PHD unit if you have a spare unit.

The task is

Contact Dell.

See "Replacing the Print Head Device (PHD)

complete.

 

Unit" and "Installing a PHD Unit."

 

 

Does this solve your problem?

 

 

 

 

 

Wrinkled/Stained paper

Troubleshooting Guide

453

Page 455
Image 455
Dell 2150cn manual Wrinkled/Stained paper, 453, Developer on the Diagnosis tab