Action

Yes

No

 

 

 

8 Ensure that the dispense motor for each toner

Go to action 9.

Contact Dell.

cartridge functions properly.

 

 

aLaunch the Tool Box, and click Machine Check on the Diagnosis tab.

bSelect Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button.

cClick the Play of Sound button to check the motor sound.

dRepeat steps b and c to perform Dispense Motor Check for the rest of the toner cartridges.

NOTE: You can perform Dispense Motor Check for CMYK in any order you desire.

Does the dispense motor function properly?

9 Replace the PHD unit if you have a spare unit.

The task is

Contact Dell.

a Replace the PHD unit. See "Replacing the

complete.

 

Print Head Device (PHD) Unit" and

 

 

"Installing a PHD Unit."

 

 

bAfter you replace the PHD unit, click Chart Print on the Diagnosis tab.

cClick the 4 Colors Configuration Chart button.

The 4 Colors Configuration Chart is printed.

Does this solve your problem?

Streaks appear on the output

442

Troubleshooting Guide

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Dell 2150cn manual Streaks appear on the output, 442