Action

Yes

No

 

 

 

1 Locate the cause of the problem using the Pitch

Proceed to the

Contact Dell.

Configuration Chart.

action

 

a Launch the Tool Box, and click Chart Print

corresponding

 

on the Diagnosis tab.

to the location

 

b Click the Pitch Configuration Chart button.

of the problem:

 

The Pitch Configuration Chart is printed.

• PHD unit - 2

 

• Fuser -

 

Is the cause of the problem located?

 

Contact Dell

 

 

 

 

and replace

 

 

the fuser.

 

 

• Main unit of

 

 

the printer -

 

 

Contact Dell

 

 

 

 

2 Replace the PHD unit if you have a spare unit.

The task is

Contact Dell.

a Replace the PHD unit. See "Replacing the

complete.

 

Print Head Device (PHD) Unit" and

 

 

"Installing a PHD Unit."

 

 

b After you replace the PHD unit, click Chart Print on the Diagnosis tab.

c Click the Pitch Configuration Chart button. The Pitch Configuration Chart is printed.

Does this solve your problem?

Auger mark

452

Troubleshooting Guide

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Image 454
Dell 2150cn manual Auger mark, 452