Dell 2150cn Vertical blanks, 445, Click the Pitch Configuration Chart button. of the problem

Action	Yes	No
1 Locate the cause of the problem using the Pitch	Proceed to the	Contact Dell.
Configuration Chart.	action
a Launch the Tool Box, and click Chart Print	corresponding
on the Diagnosis tab.	to the location

bClick the Pitch Configuration Chart button. of the problem:

The Pitch Configuration Chart is printed.	• PHD unit - 2
	• Fuser -
c Compare the pitch of the color spots on your
output with that on the Pitch Configuration	Contact Dell
Chart, and locate the cause of the problem.	and replace
Is the cause of the problem located?	the fuser.
	• Main unit of
	the printer -
	Contact Dell.

2 Replace the PHD unit if you have a spare unit.

aReplace the PHD unit. See "Replacing the Print Head Device (PHD) Unit" and "Installing a PHD Unit."

bAfter you replace the PHD unit, click Chart Print on the Diagnosis tab.

cClick the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed. Does this solve your problem?

The task is	Contact Dell.
complete.

Vertical blanks

Troubleshooting Guide

445