Action

Yes

No

 

 

 

2f

Is the print media damp?

Go to action 3d. Go to action 3a.

 

 

 

 

3a

Fan the print media.

The task is

Go to action 3b.

 

Does this solve your problem?

complete.

 

 

 

 

 

 

 

 

3b

Wipe the retard roller in the SSF tray with a cloth

The task is

Go to action 4b.

 

moistened with water.

complete.

 

 

Does this solve your problem?

 

 

 

 

 

 

3c

If the envelope is deformed, correct it or use

The task is

Go to action 3a.

 

another envelope.

complete.

 

 

Does this solve your problem?

 

 

 

 

 

 

3d

Turn over the print media.

The task is

Go to action 4a.

 

Does this solve your problem?

complete.

 

 

 

 

 

 

 

 

4a

Use print media that is not damp.

The task is

Go to action 3a.

 

Does this solve your problem?

complete.

 

 

 

 

 

 

 

 

4b

Replace the PHD unit if you have a spare unit.

The task is

Contact Dell.

 

Does this solve your problem?

complete.

 

 

 

 

 

 

 

Optional 250-Sheet Feeder Misfeed Jam

 

 

 

 

 

Action

Yes

No

 

 

 

 

1

Ensure that the optional 250-sheet feeder is

The task is

Go to action 2.

 

properly inserted.

complete.

 

 

Does this solve your problem?

 

 

 

 

 

 

2

Ensure the right hand cover is closed.

The task is

Proceed to the

 

Does this solve your problem?

complete.

action

 

 

corresponding

 

 

 

to the type of the print media being used:

Thick - 3a

Thin - 3b

Manual Dup - 3c

Others - 3d

462

Troubleshooting Guide

Page 464
Image 464
Dell 2150cn manual Optional 250-Sheet Feeder Misfeed Jam, 462