Problem

Action

 

 

Print media misfeeds or

Ensure that the print media you are using meets the

multiple feeds occur in the

specifications for your printer. See "Supported Paper

standard 250-sheet tray or

Types" for more information.

single sheet feeder.

 

Fan the print media before loading it in the standard

 

 

250-sheet tray.

 

 

 

Ensure that the print media is loaded correctly.

 

 

 

Ensure that the width and length guides of the print

 

media sources are adjusted correctly.

 

 

 

Ensure that the standard 250-sheet tray is securely

 

inserted.

 

 

 

Do not overload the tray.

 

 

 

Do not force print media into the single sheet feeder

 

when you load it; otherwise, it may skew or buckle.

 

 

 

Ensure that the print media is not curled.

 

 

 

Face the recommended print side up or down

 

appropriately for the type of print media you are using.

 

See "Loading Print Media in the Standard 250-Sheet

 

Tray and the Optional 250-Sheet Feeder" for more

 

information.

 

 

 

Turn the print media over or around and try printing

 

again to see if feeding improves.

 

 

 

Do not mix print media types.

 

 

 

Do not mix reams of print media.

 

 

 

Remove the top and bottom curled sheets of a ream

 

before loading the print media.

 

 

 

Load print media only when the tray is empty.

 

 

 

Wipe the retard rollers in the standard 250-sheet tray or

 

single sheet feeder with a cloth moistened with water.

 

 

The envelope is creased after

Make sure that the envelope is loaded in the standard

printed.

250-sheet tray or single sheet feeder as instructed in

 

"Loading Envelopes in the Standard 250-Sheet Tray and

 

Optional 250-Sheet Feeder" or "Loading an Envelope in

 

the SSF."

Troubleshooting Guide

433

Page 435
Image 435
Dell 2150cn manual 433