Dell 2150cn manual 447, Click the Ghost Configuration Chart

Action	Yes	No
1 Locate the cause of the problem using the Ghost	Proceed to the	Contact Dell.
Configuration Chart.	action
a Launch the Tool Box, and click Chart Print	corresponding
on the Diagnosis tab.	to the type of
b Click the Ghost Configuration Chart	ghosting.
button.	Positive ghost -
The Ghost Configuration Chart is printed.	2a
	Negative ghost
Is the type of the problem identified?
	- 2b
2a Replace the PHD unit if you have a spare unit.	The task is	Contact Dell.
a Replace the PHD unit. See "Replacing the	complete.
Print Head Device (PHD) Unit" and
"Installing a PHD Unit."
b After you replace the PHD unit, click Chart
Print on the Diagnosis tab.
c Click the Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
Does this solve your problem?
2b If you are using non-recommended print media,	Go to action 3.	Go to action 2a.
use the print media recommended for the printer.
Does this solve your problem?
3 Adjust the transfer bias.	The task is	Contact Dell.
a On the operator panel, press the (Menu)	complete.
button and select Admin Menu→
Maintenance→ Adjust BTR.
b Adjust the setting for the type of print media
being used.
c Launch the Tool Box, and click Chart Print
on the Diagnosis tab.
d Click the Ghost Configuration Chart
button.
The Ghost Configuration Chart is printed.
Does this solve your problem?

Troubleshooting Guide

447