Action

Yes

No

 

 

 

8 Ensure that the dispense motor for each toner

Go to action 9.

Contact Dell.

cartridge functions properly.

 

 

aLaunch the Tool Box, and click Machine Check on the Diagnosis tab.

bSelect Dispense Motor Check (Yellow), Dispense Motor Check (Magenta), Dispense Motor Check (Cyan), or Dispense Motor Check (Black) from the drop-down list box, and click the Start button.

cClick the Play of Sound button to check the motor sound.

dRepeat steps b and c to perform Dispense Motor Check for the rest of the toner cartridges.

NOTE: You can perform Dispense Motor Check for CMYK in any order you desire.

Does the dispense motor function properly?

9 If printing many low density images, execute the

The task is

Go to action 10.

Toner Refresh Mode.

complete.

 

aLaunch the Tool Box, and click Refresh Mode on the Diagnosis tab.

bClick the Yellow button under Toner Refresh

Mode.

cRepeat step b for Magenta, Cyan, and Black buttons.

CAUTION: Using the Refresh

Mode consumes extra toner.

dAfter you complete the Toner Refresh Mode, select Chart Print from the list on the Diagnosis tab.

eClick the 4 Colors Configuration Chart button.

The 4 Colors Configuration Chart is printed.

Does this solve your problem?

Troubleshooting Guide

437

Page 439
Image 439
Dell 2150cn manual 437, Click the 4 Colors Configuration Chart button