Dell 2150cn manual 454, Execute the Paper Wrinkle Check Mode

Action		Yes	No
1	Verify that the correct print media is being used.	The task is	If printing on an
	See "Supported Paper Types." If not, use the print	complete.	envelope, go to
	media recommended for the printer.		action 2a.
	Does this solve your problem?		If printing on
			print media
			other than
			envelopes, go
			to action 2b.
2a	Check the wrinkle. Is the wrinkle within 30 mm of	This type of	If the envelope
	the four edges of the envelope?	wrinkle is	is 220 mm or
		considered	longer (C5 or
		normal. Your	Envelope #10),
		printer is not at	go to action 3a.
		fault.	If the envelope
			is shorter than
			220 mm
			(Monarch or
			DL), go to
			action 3a or 3b.
2b	Execute the Paper Wrinkle Check Mode.	Contact Dell.	Contact Dell to
	a Launch the Tool Box, and click Paper		replace fuser.
	Wrinkle Check Mode on the Diagnosis tab.
	b Click the Start button.
	Is the paper wrinkled?
3a	Load the envelopes in the standard 250-sheet tray	The task is	Contact Dell.
	in the short edge feed orientation with the flap	complete.
	closed and print side up. For details, see
	"Loading Envelopes in the Standard 250-Sheet
	Tray and Optional 250-Sheet Feeder."
	Does this solve your problem?
3b	Load the envelopes in the standard 250-sheet tray	The task is	Contact Dell.
	in the long edge feed orientation with the flap	complete.
	open and print side up. For details, see "Monarch
	or DL."

Does this solve your problem?

454

Troubleshooting Guide