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owner manual
Dell PowerEdge 2900 Systems
Models:
2900
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182 pages
40.79 Kb
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Troubleshooting
Install
Error messages
Password
E1810 HDD ## Fault
E2017 Timer Fail
Hard-Drive Indicator Codes
Connecting External Devices
E2011 Mem Config Err
Diskette subsystem reset
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Dell™ PowerEdge™ 2900 Systems
Hardware Owner’s Manual
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
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Contents
W . d e l l . c o m s u p p o r t . d e l l . c o m
Dell PowerEdge 2900 Systems
December
Contents
Baseboard Management Controller Configuration
Installing System Components
Installing the Diskette Drive Into the Drive Carrier
Removing or Installing the Cooling Shroud Fan
General Memory Module Installation Guidelines
101
Cabling the SAS Controller Non-RAID
105
109
Troubleshooting an External Scsi Tape Drive 128
Troubleshooting System Cooling Problems 123
Using Server Administrator Diagnostics 135
116
137
Returning Items for Warranty Repair or Credit 149
139
141
About Your System
About Your System
Other Information You May Need
System Orientation
Accessing System Features During Startup
Front-Panel Features and Indicators
Whether the system has been powered on
LCD lights amber when the system needs
USB connectors
Tape backup unit
Amber About Your System
Hard-Drive Indicator Codes
About Your System
Connecting External Devices
Back-Panel Features and Indicators
System status indicator Power supply 2 optional
Connector Power supply
Redundant Power Supply Indicators
Power Indicator Codes
Indicator Function
Green indicates that the power supply is operational
LCD Status Messages
NIC Indicator Codes
Support E1114 Temp Ambient
E1000 FAILSAFE, Call
E1116 Temp Memory
E1210 Cmos Batt
E1414 CPU # Thermtrip
E1410
E1418 CPU # Presence
E141C CPU Mismatch
E1610 PS # Missing
E1422 CPU Machine Chk
E1614 PS # Status
E1618 PS # Predictive
E1712
E1810 HDD ## Fault
PCI Serr Slot #
E1714 Unknown Err
E2013 Shadow Bios Fail
E2011 Mem Config Err
E1A14 SAS Cable a
E1A15 SAS Cable B
E2018 Prog Timer
E2017 Timer Fail
E2019 Parity Error
E201F Drac Config
Fully Buffered Dimm FBD
System Messages
Solving Problems Described by LCD Status Messages
Removing LCD Status Messages
Configuration does not
Disabled! Memory
Attempting to update
Remote Configuration
Diskette subsystem reset
Been disabled by Bios
Error Remote Access
Dual-rank Dimm paired with
Disabled Branch
FBD training error
Configuration, Resource
Manufacturing mode
No boot sector on hard drive
No boot device available
No timer tick Interrupt
Northbound merge error
Plug & Play Configuration
PCI Bios failed to install
Error
Read fault Requested sector not found
Timer chip counter
Please run Setup program
Update loaded for
Following Dimm pair is
Alert Messages
Diagnostics Messages
About Your System
Responding to Error Messages
Entering the System Setup Program
Using the System Setup Program
Using the System Setup Program
System Setup Options
Main Screen
CPU Information
System memory test option, and redundant memory status
Logical Processor option. See Table
Boot Sequence
System Setup Program Options Description Sata Port
Network
From external devices
CPU Information Screens
Integrated Devices Screen
System Security Screen
Serial Communication Screen
Exit Screen
Using the System Password
System and Setup Password Features
Using the System Setup Program
Deleting or Changing an Existing System Password
Using the Setup Password
Baseboard Management Controller Configuration
Disabling a Forgotten Password
See Disabling a Forgotten Password on
BMC Setup Module Options
Entering the BMC Setup Module
Using the System Setup Program
Recommended Tools
Installing System Components
Removing the Bezel
Opening and Closing the System
Bezel latch Installing System Components
Installing and Removing the Optional Bezel Tower Keylock
Removing the Peripheral Bay Panel Tower Only
Installing the Peripheral Bay Panel Tower Only
Peripheral bay panel
Bay panel Bezel inside view Tab slot
Opening the System
Installing the Bezel
Closing the System
Cover latch
Hot-Plug Hard Drives
Hard-Drive Bay Numbers Rack 1x2 flex bay hard drives
Before You Begin
Installing a Hot-Plug Hard Drive
Installing a Drive Blank
Removing a Drive Blank
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
Replacing a Hard-Drive Carrier
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Sata Hard Drive Into a Sata Drive Carrier
Sata hard drive
Sata hard-drive Hole labels Installing System Components
Removing a Power Supply
Power Supplies
Power supply Handle Tab Power supply blank Screw
Installing a Power Supply
Installing the Power Supply Blank
Removing the Power Supply Blank
Fans
Processor fan FAN2 Processor fan FAN3
Removing and Installing a Fan
Fan connector on system board
Removing or Installing the Cooling Shroud Fan
Fan bracket latch Installing System Components
Expansion Cards
Installing an Expansion Card
Card-edge guide Expansion card
15. Installing and Removing Expansion Cards
Removing an Internal Scsi Tape Backup Unit
Internal Scsi Tape Backup Unit
Removing an Expansion Card
Peripheral bay Optical drive
Installing an Internal Scsi Tape Backup Unit
Installing System Components
Optical Drive
Installing an Optical Drive
Removing an Optical Drive
Removing the Diskette Drive
Diskette Drive
Diskette drive power cable
Installing the Diskette Drive
Installing the Diskette Drive Into the Drive Carrier
Replacing the System Battery
System Battery
Negative side of connector
Removing the Cooling Shroud
Cooling Shroud
Cooling shroud latch right
Fan Brackets
Installing the Cooling Shroud
Removing the Center Fan Bracket
Replacing the Center Fan Bracket
Removing the Back Fan Bracket
Memory
Replacing the Back Fan Bracket
21. Dimm Sockets Installing System Components
Non-Optimal Memory Configurations
General Memory Module Installation Guidelines
Memory Sparing Support
Memory Mirroring Support
Installing Memory Modules
Memory module socket ejectors
Removing Memory Modules
Installing a RAC Card
RAC card RAC connector Expansion-bay bracket
23. Installing a RAC Card Notch in card edge Back standoff
Microprocessor
Activating the Integrated NIC TOE
Replacing a Processor
24. Installing and Removing the Heat Sink Heat sink
ZIF socket Processor
Installing System Components
1x8 SAS Backplane Board
Installing the 1x8 SAS Backplane Board
Removing the 1x8 SAS Backplane Board
Removing the 1x2 Flex Bay Drive Bracket
Optional 1x2 Flex Bay Drive Bracket
26. Installing and Removing the Flex Bay Drive Bracket
Installing the 1x2 Flex Bay Drive Bracket
SAS Controller Daughter Card
Replacing the SAS RAID Controller Daughter Card Battery
Cable RAID battery Connector release tab Battery bay
RAID battery cable
Removing the SAS Controller Daughter Card
Card
Only out to 1x8 backplane Sasb connector or Sasbin connector
Cabling the SAS Backplane Boards
Installing the SAS Controller Daughter Card
Cable Requirements
Cabling the SAS Controller Non-RAID
100
Sasa connector
101
Cabling the SAS RAID Controller
Card Dimm not shown 1x8 SAS backplane Sasb connector
SAS1 connector
102
103
104
Control Panel Assembly Service-Only Procedure
Configuring the Boot Drive
Removing the Control Panel Assembly
105
Display module
Installing the Control Panel Assembly
Removing the System Board
System Board Service-Only Procedure
107
Installing System Components
109
Installing the System Board
Removing the Power Distribution Board
Power Distribution Board Service-Only Procedure
110
111
Installing the Power Distribution Board
113
114
Start-Up Routine
Safety First-For You and Your System
115
Troubleshooting External Connections
Troubleshooting IRQ Assignment Conflicts
Checking the Equipment
116
Troubleshooting the Keyboard
Troubleshooting the Video Subsystem
Monitor is not working properly Video memory is faulty
Problem
Troubleshooting the Mouse
Troubleshooting Basic I/O Functions
Troubleshooting a USB Device
Troubleshooting a Serial I/O Device
119
Troubleshooting a Wet System
Troubleshooting a NIC
NIC cannot communicate with network
Liquid spilled on the system Excessive humidity
System was dropped or damaged
Troubleshooting a Damaged System
121
Troubleshooting Power Supplies
Troubleshooting the System Battery
Troubleshooting a Fan
Troubleshooting System Cooling Problems
123
Troubleshooting System Memory
125
Error message indicates a diskette drive problem
Troubleshooting a Diskette Drive
127
Troubleshooting an Optical Drive
Troubleshooting an External Scsi Tape Drive
129
Troubleshooting a Hard Drive
Troubleshooting a SAS or SAS RAID Controller Daughter Card
131
Troubleshooting Expansion Cards
Action
133
Troubleshooting the Microprocessors
Troubleshooting Your System
System Diagnostics Features
Using Server Administrator Diagnostics
When to Use the System Diagnostics
135
System Diagnostics Testing Options
Running the System Diagnostics
Using the Custom Test Options
Selecting Devices for Testing
Viewing Information and Results
Selecting Diagnostics Options
137
138
System Board Jumpers
Jumpers and Connectors
139
Configuration settings in Nvram are cleared at next
Boot
System boot
140
141
System Board Connectors
SAS Backplane Connectors
143
X2 SAS Backplane Connectors Power connector Sasbin connector
145
146
Technical Assistance
Online Services
147
Getting Help
Automated Order-Status Service
AutoTech Service
Technical Support Service
Electronic Quote Service
149
150
Before You Call
151
152
Contacting Dell
153
154
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158
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160
161
162
Customer Service Fax
Fax Switchboard
163
Country Code Technical Support for all other Dell products
164
165
166
Country Code Precision Technical Support PowerApp, PowerEdge
167
168
Amperes AC Alternating current
169
BTU British thermal unit
Celsius
Cm Centimeters Cmos Complementary metal-oxide semiconductor
170
Fahrenheit
171
FBD Fully buffered Dimm
Kilo Kb Kilobits 1024 bits Glossary
LVD Low voltage differential Meters MA Milliamperes
172
173
TCP/IP Transmission Control Protocol/Internet Protocol
174
Volts VAC Volts alternating current VDC Volts direct current
175
176
Index
177
Card
Installing Sata in a SATAu drive carrier
SAS backplane 1x8, 93 SAS controller daughter
SAS hard drive in a SATAu drive carrier
179
Post
Index
181
182
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