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Dell
2900
owner manual
138
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182 pages
40.79 Kb
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Troubleshooting
Install
Error codes
Password
E1810 HDD ## Fault
E2017 Timer Fail
Hard-Drive Indicator Codes
Connecting External Devices
E2011 Mem Config Err
Diskette subsystem reset
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Running the System Diagnostics
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Contents
Dell PowerEdge 2900 Systems
W . d e l l . c o m s u p p o r t . d e l l . c o m
December
Contents
Installing System Components
Baseboard Management Controller Configuration
Removing or Installing the Cooling Shroud Fan
Installing the Diskette Drive Into the Drive Carrier
General Memory Module Installation Guidelines
105
Cabling the SAS Controller Non-RAID
101
109
Using Server Administrator Diagnostics 135
Troubleshooting System Cooling Problems 123
Troubleshooting an External Scsi Tape Drive 128
116
139
Returning Items for Warranty Repair or Credit 149
137
141
About Your System
About Your System
System Orientation
Other Information You May Need
Accessing System Features During Startup
Front-Panel Features and Indicators
USB connectors
LCD lights amber when the system needs
Whether the system has been powered on
Tape backup unit
Hard-Drive Indicator Codes
Amber About Your System
About Your System
System status indicator Power supply 2 optional
Back-Panel Features and Indicators
Connecting External Devices
Connector Power supply
Indicator Function
Power Indicator Codes
Redundant Power Supply Indicators
Green indicates that the power supply is operational
NIC Indicator Codes
LCD Status Messages
E1116 Temp Memory
E1000 FAILSAFE, Call
Support E1114 Temp Ambient
E1210 Cmos Batt
E1418 CPU # Presence
E1410
E1414 CPU # Thermtrip
E141C CPU Mismatch
E1614 PS # Status
E1422 CPU Machine Chk
E1610 PS # Missing
E1618 PS # Predictive
PCI Serr Slot #
E1810 HDD ## Fault
E1712
E1714 Unknown Err
E1A14 SAS Cable a
E2011 Mem Config Err
E2013 Shadow Bios Fail
E1A15 SAS Cable B
E2019 Parity Error
E2017 Timer Fail
E2018 Prog Timer
E201F Drac Config
Fully Buffered Dimm FBD
Solving Problems Described by LCD Status Messages
System Messages
Removing LCD Status Messages
Attempting to update
Disabled! Memory
Configuration does not
Remote Configuration
Error Remote Access
Been disabled by Bios
Diskette subsystem reset
Dual-rank Dimm paired with
Configuration, Resource
FBD training error
Disabled Branch
Manufacturing mode
No timer tick Interrupt
No boot device available
No boot sector on hard drive
Northbound merge error
Error
PCI Bios failed to install
Plug & Play Configuration
Read fault Requested sector not found
Update loaded for
Please run Setup program
Timer chip counter
Following Dimm pair is
Diagnostics Messages
Alert Messages
About Your System
Entering the System Setup Program
Responding to Error Messages
Using the System Setup Program
System Setup Options
Using the System Setup Program
Main Screen
System memory test option, and redundant memory status
CPU Information
Logical Processor option. See Table
Network
System Setup Program Options Description Sata Port
Boot Sequence
From external devices
CPU Information Screens
Integrated Devices Screen
Serial Communication Screen
System Security Screen
Exit Screen
System and Setup Password Features
Using the System Password
Using the System Setup Program
Using the Setup Password
Deleting or Changing an Existing System Password
Disabling a Forgotten Password
Baseboard Management Controller Configuration
See Disabling a Forgotten Password on
Entering the BMC Setup Module
BMC Setup Module Options
Using the System Setup Program
Installing System Components
Recommended Tools
Opening and Closing the System
Removing the Bezel
Installing and Removing the Optional Bezel Tower Keylock
Bezel latch Installing System Components
Peripheral bay panel
Installing the Peripheral Bay Panel Tower Only
Removing the Peripheral Bay Panel Tower Only
Bay panel Bezel inside view Tab slot
Installing the Bezel
Opening the System
Closing the System
Hot-Plug Hard Drives
Cover latch
Before You Begin
Hard-Drive Bay Numbers Rack 1x2 flex bay hard drives
Removing a Drive Blank
Installing a Drive Blank
Installing a Hot-Plug Hard Drive
Removing a Hot-Plug Hard Drive
Installing a Hot-Plug Hard Drive
Installing a SAS Hard Drive Into a SATAu Drive Carrier
Replacing a Hard-Drive Carrier
Removing a Hard Drive From a Hard-Drive Carrier
Installing a Sata Hard Drive Into a Sata Drive Carrier
Sata hard drive
Sata hard-drive Hole labels Installing System Components
Power Supplies
Removing a Power Supply
Installing a Power Supply
Power supply Handle Tab Power supply blank Screw
Removing the Power Supply Blank
Installing the Power Supply Blank
Fans
Removing and Installing a Fan
Processor fan FAN2 Processor fan FAN3
Removing or Installing the Cooling Shroud Fan
Fan connector on system board
Fan bracket latch Installing System Components
Installing an Expansion Card
Expansion Cards
15. Installing and Removing Expansion Cards
Card-edge guide Expansion card
Internal Scsi Tape Backup Unit
Removing an Internal Scsi Tape Backup Unit
Removing an Expansion Card
Installing an Internal Scsi Tape Backup Unit
Peripheral bay Optical drive
Installing System Components
Installing an Optical Drive
Optical Drive
Removing an Optical Drive
Diskette Drive
Removing the Diskette Drive
Diskette drive power cable
Installing the Diskette Drive Into the Drive Carrier
Installing the Diskette Drive
System Battery
Replacing the System Battery
Negative side of connector
Cooling Shroud
Removing the Cooling Shroud
Cooling shroud latch right
Removing the Center Fan Bracket
Installing the Cooling Shroud
Fan Brackets
Replacing the Center Fan Bracket
Memory
Removing the Back Fan Bracket
Replacing the Back Fan Bracket
21. Dimm Sockets Installing System Components
General Memory Module Installation Guidelines
Non-Optimal Memory Configurations
Memory Sparing Support
Installing Memory Modules
Memory Mirroring Support
Memory module socket ejectors
Installing a RAC Card
Removing Memory Modules
23. Installing a RAC Card Notch in card edge Back standoff
RAC card RAC connector Expansion-bay bracket
Activating the Integrated NIC TOE
Microprocessor
Replacing a Processor
24. Installing and Removing the Heat Sink Heat sink
ZIF socket Processor
Installing System Components
Installing the 1x8 SAS Backplane Board
1x8 SAS Backplane Board
Removing the 1x8 SAS Backplane Board
Optional 1x2 Flex Bay Drive Bracket
Removing the 1x2 Flex Bay Drive Bracket
Installing the 1x2 Flex Bay Drive Bracket
26. Installing and Removing the Flex Bay Drive Bracket
Replacing the SAS RAID Controller Daughter Card Battery
SAS Controller Daughter Card
Removing the SAS Controller Daughter Card
RAID battery cable
Cable RAID battery Connector release tab Battery bay
Card
Only out to 1x8 backplane Sasb connector or Sasbin connector
Cable Requirements
Installing the SAS Controller Daughter Card
Cabling the SAS Backplane Boards
Cabling the SAS Controller Non-RAID
Sasa connector
100
Cabling the SAS RAID Controller
101
SAS1 connector
Card Dimm not shown 1x8 SAS backplane Sasb connector
102
103
104
Removing the Control Panel Assembly
Configuring the Boot Drive
Control Panel Assembly Service-Only Procedure
105
Installing the Control Panel Assembly
Display module
System Board Service-Only Procedure
Removing the System Board
107
Installing System Components
Installing the System Board
109
Power Distribution Board Service-Only Procedure
Removing the Power Distribution Board
110
111
Installing the Power Distribution Board
113
114
Safety First-For You and Your System
Start-Up Routine
115
Checking the Equipment
Troubleshooting IRQ Assignment Conflicts
Troubleshooting External Connections
116
Monitor is not working properly Video memory is faulty
Troubleshooting the Video Subsystem
Troubleshooting the Keyboard
Problem
Troubleshooting Basic I/O Functions
Troubleshooting the Mouse
Troubleshooting a Serial I/O Device
Troubleshooting a USB Device
119
NIC cannot communicate with network
Troubleshooting a NIC
Troubleshooting a Wet System
Liquid spilled on the system Excessive humidity
Troubleshooting a Damaged System
System was dropped or damaged
121
Troubleshooting the System Battery
Troubleshooting Power Supplies
Troubleshooting System Cooling Problems
Troubleshooting a Fan
123
Troubleshooting System Memory
125
Troubleshooting a Diskette Drive
Error message indicates a diskette drive problem
Troubleshooting an Optical Drive
127
Troubleshooting an External Scsi Tape Drive
Troubleshooting a Hard Drive
129
Troubleshooting a SAS or SAS RAID Controller Daughter Card
Troubleshooting Expansion Cards
131
Action
Troubleshooting the Microprocessors
133
Troubleshooting Your System
When to Use the System Diagnostics
Using Server Administrator Diagnostics
System Diagnostics Features
135
Using the Custom Test Options
Running the System Diagnostics
System Diagnostics Testing Options
Selecting Devices for Testing
Selecting Diagnostics Options
Viewing Information and Results
137
138
Jumpers and Connectors
System Board Jumpers
139
System boot
Boot
Configuration settings in Nvram are cleared at next
140
System Board Connectors
141
SAS Backplane Connectors
143
X2 SAS Backplane Connectors Power connector Sasbin connector
145
146
147
Online Services
Technical Assistance
Getting Help
Technical Support Service
AutoTech Service
Automated Order-Status Service
Electronic Quote Service
149
Before You Call
150
151
Contacting Dell
152
153
154
155
156
157
158
159
160
161
162
163
Fax Switchboard
Customer Service Fax
Country Code Technical Support for all other Dell products
164
165
Country Code Precision Technical Support PowerApp, PowerEdge
166
167
168
BTU British thermal unit
169
Amperes AC Alternating current
Celsius
170
Cm Centimeters Cmos Complementary metal-oxide semiconductor
FBD Fully buffered Dimm
171
Fahrenheit
Kilo Kb Kilobits 1024 bits Glossary
172
LVD Low voltage differential Meters MA Milliamperes
173
174
TCP/IP Transmission Control Protocol/Internet Protocol
175
Volts VAC Volts alternating current VDC Volts direct current
176
177
Index
SAS backplane 1x8, 93 SAS controller daughter
Installing Sata in a SATAu drive carrier
Card
SAS hard drive in a SATAu drive carrier
Post
179
Index
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182
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