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Dell 2900 Close the system. See Closing the System on page, Troubleshooting Your System

Models: 2900

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16Replace processor 1 with processor 2 or with a processor of the same capacity. See "Replacing a Processor" on page 89.

17Close the system. See "Closing the System" on page 53.

18Run the appropriate online diagnostic test.

If the tests complete successfully, replace processor 1. See "Getting Help" on page 147.

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Troubleshooting Your System

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Dell 2900 owner manual Close the system. See Closing the System on page, Run the appropriate online diagnostic test

Contents

Dell PowerEdge 2900 Systems Hardware Owner’s ManualNotes, Notices, and Cautions December1 About Your System Contents2 Using the System Setup Program 3 Installing System Components Installing a SATA Hard Drive and Interposer Card Into a SATAuRemoving the Power Supply Blank 4 Troubleshooting Your System Replacing the SAS RAID Controller Daughter Card Battery5 Running the System Diagnostics Troubleshooting a SAS or SAS RAID Controller Daughter CardJumpers and Connectors Getting HelpAbout Your System system control panel rack System OrientationOther Information You May Need Accessing System Features During Startup Front-Panel Features and Indicators The identification buttons on the front and back panels green drive-activity indicator Hard-Drive Indicator Codesdrive-status indicator green Blinks green three seconds, amber three seconds, and off six seconds Back-Panel Features and Indicators Connecting External DevicesPower Indicator Codes Power supply statusThe NIC is connected to a valid link partner on the network NIC Indicator CodesLCD Status Messages SYSTEM NAME E1000Controller User’s Guide for E1410Baseboard Management E1422 Table 1-6. LCD Status Messages continued E1A14 E2017 Fully Buffered DIMM FBD Removing LCD Status Messages Solving Problems Described by LCD Status MessagesSystem Messages Alert! Redundant memory Dual-rank DIMM paired with value expecting value Table 1-7. System Messages continuedvalue expecting value value expecting valueTable 1-7. System Messages continued PCI BIOS failed to install Table 1-7. System Messages continued Alert Messages Diagnostics MessagesWarning Messages memory configuration isAbout Your System Responding to Error Messages Using the System Setup ProgramEntering the System Setup Program Main Screen System Setup OptionsUsing the System Setup Program Page Report Keyboard Errors Auto defaultOn default Report defaultCPU Information Screens Enabled with PXE Integrated Devices ScreenAll Ports On default Enabled without PXEVT 100/VT 220 default Serial Communication ScreenSystem Security Screen Options are On with Console Redirection via COM2, and OffSave Changes and Exit Discard Changes and Exit Return to Setup Exit ScreenSystem and Setup Password Features Using the System Password4 Press Enter Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationEntering the BMC Setup Module BMC Setup Module OptionsUsing the System Setup Program Installing System Components Recommended ToolsOpening and Closing the System Removing the BezelRemoving the Tower Bezel Installing the Peripheral Bay Panel Tower Only Removing the Peripheral Bay Panel Tower OnlyClosing the System Installing the BezelOpening the System Hot-Plug Hard Drives chassis hooksBefore You Begin Removing a Drive Blank Installing a Drive BlankInstalling a Hot-Plug Hard Drive Removing a Hot-Plug Hard Drivec Close the handle to lock the drive in place 3 Install the hot-plug hard drivea Open the handle on the hard-drive carrier 4 Replace the front bezel, if it was removed in stepRemoving a Hard Drive From a Hard-Drive Carrier Installing a SAS Hard Drive Into a SATAu Drive CarrierReplacing a Hard-Drive Carrier Installing a SATA Hard Drive Into a SATA Drive Carrier SATA hard drive 4 Attach the interposer card to the rear of the SATA hard drive Power Supplies Removing a Power Supplylocking tab Installing a Power SupplyFigure 3-10. Installing and Removing a Power Supply Fans Removing the Power Supply BlankInstalling the Power Supply Blank Removing and Installing a Fan 2 Open the system. See Opening the System on page Removing or Installing the Cooling Shroud Fan1 Remove the front bezel, if attached. See Removing the Bezel on page 5 Replace the fan Installing an Expansion Card Expansion Cards4 Remove the filler bracket on the slot you will be using Removing an Expansion Card Internal SCSI Tape Backup UnitRemoving an Internal SCSI Tape Backup Unit Installing an Internal SCSI Tape Backup Unit 6 Remove the filler plates from the peripheral bay Removing an Optical Drive Installing an Optical DriveOptical Drive Diskette Drive Removing the Diskette Drivediskette drive power cable Figure 3-17. Installing and Removing the Diskette DriveInstalling System Components diskette driveInstalling the Diskette Drive Into the Drive Carrier Installing the Diskette DriveSystem Battery Replacing the System Battery5 Remove the system battery Cooling Shroud Removing the Cooling Shroudcooling shroud Installing System Componentscooling shroud latch left back fan bracketRemoving the Center Fan Bracket Installing the Cooling ShroudFan Brackets Replacing the Center Fan BracketReplacing the Back Fan Bracket MemoryRemoving the Back Fan Bracket Channel 0 contains DIMM1, DIMM5, and DIMM9 Installing System ComponentsEach channel consists of three DIMM sockets Channel 1 contains DIMM 2, DIMM6, and DIMM10Memory Sparing Support General Memory Module Installation GuidelinesNon-Optimal Memory Configurations Installing Memory Modules Memory Mirroring Supportsocket Installing a RAC Card Removing Memory Modules6 Attach the card to the expansion-bay bracket Replacing a Processor Activating the Integrated NIC TOEMicroprocessor heat-sink retention lever retention lever latch7 Wait 30 seconds for the heat sink to loosen from the processor 16 Install the processor in the socket Removing the 1x8 SAS Backplane Board Installing the 1x8 SAS Backplane Board1x8 SAS Backplane Board Optional 1x2 Flex Bay Drive Bracket Removing the 1x2 Flex Bay Drive BracketInstalling the 1x2 Flex Bay Drive Bracket SAS connector SASBOUTReplacing the SAS RAID Controller Daughter Card Battery SAS Controller Daughter CardSAS RAID controller daughter Removing the SAS Controller Daughter Cardrouting hole for RAID battery RAID battery cable SAS RAID SAS connector 1 SAS RAIDbackplane SASA connector SAS controller daughter cardCable Requirements Installing the SAS Controller Daughter CardCabling the SAS Backplane Boards Cabling the SAS Controller Non-RAIDInstalling System Components SAS connectorSASA connector Figure 3-29. Cabling the SAS Controller Non-RAIDCabling the SAS RAID Controller Installing System Components SAS1 connectorSASB connector SASA connector1x8 Plus 1x2 Drive Configuration SAS0 connector connect to Removing the Control Panel Assembly Configuring the Boot DriveControl Panel Assembly Service-Only Procedure display module cable Installing the Control Panel Assemblydisplay module screws System Board Service-Only Procedure Removing the System Board13 Remove the expansion-bay bracket Installing the System Board Power Distribution Board Service-Only Procedure Removing the Power Distribution Board2 Detach all cables from the rear of the system Installing the Power Distribution Board 9 Close the system. See Closing the System on page 10 Reinsert the power supplies. See Installing a Power Supply on pageInstalling System Components Installing System Components Start-Up Routine Troubleshooting Your SystemSafety First-For You and Your System Checking the Equipment Troubleshooting IRQ Assignment ConflictsTroubleshooting External Connections Troubleshooting the Video Subsystem Troubleshooting the KeyboardTroubleshooting Basic I/O Functions Troubleshooting the MouseTroubleshooting a Serial I/O Device Troubleshooting a USB DeviceTroubleshooting a NIC Troubleshooting a Wet SystemTroubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Power SuppliesTroubleshooting System Cooling Problems Troubleshooting a FanTroubleshooting System Memory 4 Remove the bezel. See Removing the Bezel on page Troubleshooting a Diskette Drive Troubleshooting an Optical Drive Troubleshooting an External SCSI Tape Drive Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card Troubleshooting Expansion Cards 2 Open or remove the bezel. See Removing the Bezel on page Troubleshooting the Microprocessors 17 Close the system. See Closing the System on page 18 Run the appropriate online diagnostic testTroubleshooting Your System System Diagnostics Features Running the System DiagnosticsUsing Server Administrator Diagnostics When to Use the System DiagnosticsUsing the Custom Test Options Running the System DiagnosticsSystem Diagnostics Testing Options Selecting Devices for TestingSelecting Diagnostics Options Viewing Information and ResultsRunning the System Diagnostics Jumpers and Connectors System Board JumpersThe configuration settings in NVRAM are retained at system System Board Connectors SAS Backplane Connectors optical drive/tape backup unit Disabling a Forgotten Password SASBOUT connector10 Close the system. See Closing the System on page Jumpers and Connectors Technical Assistance Online ServicesGetting Help Technical Support Service AutoTech ServiceAutomated Order-Status Service Dell Enterprise Training and Certification Problems With Your OrderReturning Items for Warranty Repair or Credit Product InformationBefore You Call Page support.dell.com support Contacting DellTo contact Dell electronically, you can access the following websites Country City Country City Country City Country City Country City Country City Country City Country City Country City Country City 800 300 410 or 800 300 411 or Country City Country City Country City Country City Printers, and Projectors for Relationship or toll-freeGlossary DIN - Deutsche Industrie Norm expansion-card connector - A connector on the system board or riser board for plugging in an expansion card local bus - On a system with local-bus expansion capability, certain peripheral devices such as the video adapter circuitry can be designed to run much faster than they would with a traditional expansion bus. See also bus peripheral - An internal or external device, such as a diskette drive or keyboard, connected to a system system diskette - See bootable diskette system memory - See RAM UPS - Uninterruptible power supply. A battery-powered unit that automatically supplies power to your system in the event of an electrical failure Glossary Index Page Page Page video troubleshooting troubleshooting continued NIC power suppliesUSB device troubleshooting warning messages warranty wet system troubleshootingIndex