E1422 CPU Machine Chk, E1610 PS # Missing, E1711 | Dell 2900

Table 1-6. LCD Status Messages (continued)

Code	Text	Causes	Corrective Actions

E1422	CPU Machine Chk	The system BIOS has reported a	See "Getting Help" on page 147.
		machine check error.

E1610	PS # Missing	No power is available from the	See "Troubleshooting Power
		specified power supply; specified	Supplies" on page 122.
		power supply is improperly
		installed or faulty.

E1614	PS # Status	No power is available from the	See "Troubleshooting Power
		specified power supply; specified	Supplies" on page 122.
		power supply is improperly
		installed or faulty.

E1618	PS # Predictive	Power supply voltage is out of	See "Troubleshooting Power
		acceptable range; specified power	Supplies" on page 122.
		supply is improperly installed or
		faulty.

E161C PS # Input Lost Power source for specified power supply is unavailable, or out of acceptable range

Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 122.

E1620 PS # Input Range Power source for specified power supply is unavailable, or out of acceptable range

Check the AC power source for the specified power supply. If problem persists, see "Troubleshooting Power Supplies" on page 122.

E1624	PS Redundancy	The power supply subsystem is no	See "Troubleshooting Power
		longer redundant. If the last	Supplies" on page 122.
		supply fails, the system will go
		down.

E1710	I/O Channel Chk	The system BIOS has reported an	See "Getting Help" on page 147.
		I/O channel check error.

E1711	PCI PERR B## D##	The system BIOS has reported a	Remove and reseat the PCI
	F##	PCI parity error on a component	expansion cards. If the problem
	PCI PERR Slot #	that resides in PCI configuration	persists, see "Troubleshooting
	PCI PERR Slot #	space at bus ##, device ##,	Expansion Cards" on page 131.
		space at bus ##, device ##,	Expansion Cards" on page 131.
		function ##.	If the problem persists, the
			If the problem persists, the
		The system BIOS has reported a	system board is faulty. See
		PCI parity error on a component	"Getting Help" on page 147.
		that resides in PCI slot #.

About Your System

21

Image 21

Dell 2900 E1422 CPU Machine Chk, E1610 PS # Missing, E1614 PS # Status, E1618 PS # Predictive, E1624 PS Redundancy, E1711

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Dell PowerEdge 2900 Systems December Contents Baseboard Management Controller Configuration Installing System Components Removing or Installing the Cooling Shroud Fan Installing the Diskette Drive Into the Drive CarrierGeneral Memory Module Installation Guidelines 101 Cabling the SAS Controller Non-RAID105 109 Troubleshooting an External Scsi Tape Drive 128 Troubleshooting System Cooling Problems 123Using Server Administrator Diagnostics 135 116 137 Returning Items for Warranty Repair or Credit 149139 141 About Your System About Your System Other Information You May Need System Orientation Accessing System Features During Startup Front-Panel Features and Indicators Whether the system has been powered on LCD lights amber when the system needsUSB connectors Tape backup unit Amber About Your System Hard-Drive Indicator Codes About Your System Connecting External Devices Back-Panel Features and IndicatorsSystem status indicator Power supply 2 optional Connector Power supply Redundant Power Supply Indicators Power Indicator CodesIndicator Function Green indicates that the power supply is operational LCD Status Messages NIC Indicator Codes Support E1114 Temp Ambient E1000 FAILSAFE, CallE1116 Temp Memory E1210 Cmos Batt E1414 CPU # Thermtrip E1410E1418 CPU # Presence E141C CPU Mismatch E1610 PS # Missing E1422 CPU Machine ChkE1614 PS # Status E1618 PS # Predictive E1712 E1810 HDD ## FaultPCI Serr Slot # E1714 Unknown Err E2013 Shadow Bios Fail E2011 Mem Config ErrE1A14 SAS Cable a E1A15 SAS Cable B E2018 Prog Timer E2017 Timer FailE2019 Parity Error E201F Drac Config Fully Buffered Dimm FBD Solving Problems Described by LCD Status Messages System MessagesRemoving LCD Status Messages Configuration does not Disabled! MemoryAttempting to update Remote Configuration Diskette subsystem reset Been disabled by BiosError Remote Access Dual-rank Dimm paired with Disabled Branch FBD training errorConfiguration, Resource Manufacturing mode No boot sector on hard drive No boot device availableNo timer tick Interrupt Northbound merge error Plug & Play Configuration PCI Bios failed to installError Read fault Requested sector not found Timer chip counter Please run Setup programUpdate loaded for Following Dimm pair is Alert Messages Diagnostics Messages About Your System Entering the System Setup Program Responding to Error MessagesUsing the System Setup Program System Setup Options Using the System Setup ProgramMain Screen System memory test option, and redundant memory status CPU InformationLogical Processor option. See Table Boot Sequence System Setup Program Options Description Sata PortNetwork From external devices CPU Information Screens Integrated Devices Screen System Security Screen Serial Communication Screen Exit Screen Using the System Password System and Setup Password Features Using the System Setup Program Deleting or Changing an Existing System Password Using the Setup Password Disabling a Forgotten Password Baseboard Management Controller ConfigurationSee Disabling a Forgotten Password on BMC Setup Module Options Entering the BMC Setup Module Using the System Setup Program Recommended Tools Installing System Components Removing the Bezel Opening and Closing the System Bezel latch Installing System Components Installing and Removing the Optional Bezel Tower Keylock Removing the Peripheral Bay Panel Tower Only Installing the Peripheral Bay Panel Tower OnlyPeripheral bay panel Bay panel Bezel inside view Tab slot Installing the Bezel Opening the SystemClosing the System Cover latch Hot-Plug Hard Drives Hard-Drive Bay Numbers Rack 1x2 flex bay hard drives Before You Begin Installing a Hot-Plug Hard Drive Installing a Drive BlankRemoving a Drive Blank Removing a Hot-Plug Hard Drive Installing a Hot-Plug Hard Drive Installing a SAS Hard Drive Into a SATAu Drive Carrier Replacing a Hard-Drive CarrierRemoving a Hard Drive From a Hard-Drive Carrier Installing a Sata Hard Drive Into a Sata Drive Carrier Sata hard drive Sata hard-drive Hole labels Installing System Components Removing a Power Supply Power Supplies Power supply Handle Tab Power supply blank Screw Installing a Power Supply Removing the Power Supply Blank Installing the Power Supply BlankFans Processor fan FAN2 Processor fan FAN3 Removing and Installing a Fan Fan connector on system board Removing or Installing the Cooling Shroud Fan Fan bracket latch Installing System Components Expansion Cards Installing an Expansion Card Card-edge guide Expansion card 15. Installing and Removing Expansion Cards Internal Scsi Tape Backup Unit Removing an Internal Scsi Tape Backup UnitRemoving an Expansion Card Peripheral bay Optical drive Installing an Internal Scsi Tape Backup Unit Installing System Components Installing an Optical Drive Optical DriveRemoving an Optical Drive Removing the Diskette Drive Diskette Drive Diskette drive power cable Installing the Diskette Drive Installing the Diskette Drive Into the Drive Carrier Replacing the System Battery System Battery Negative side of connector Removing the Cooling Shroud Cooling Shroud Cooling shroud latch right Fan Brackets Installing the Cooling ShroudRemoving the Center Fan Bracket Replacing the Center Fan Bracket Memory Removing the Back Fan BracketReplacing the Back Fan Bracket 21. Dimm Sockets Installing System Components General Memory Module Installation Guidelines Non-Optimal Memory ConfigurationsMemory Sparing Support Memory Mirroring Support Installing Memory Modules Memory module socket ejectors Removing Memory Modules Installing a RAC Card RAC card RAC connector Expansion-bay bracket 23. Installing a RAC Card Notch in card edge Back standoff Activating the Integrated NIC TOE MicroprocessorReplacing a Processor 24. Installing and Removing the Heat Sink Heat sink ZIF socket Processor Installing System Components Installing the 1x8 SAS Backplane Board 1x8 SAS Backplane BoardRemoving the 1x8 SAS Backplane Board Removing the 1x2 Flex Bay Drive Bracket Optional 1x2 Flex Bay Drive Bracket 26. Installing and Removing the Flex Bay Drive Bracket Installing the 1x2 Flex Bay Drive Bracket SAS Controller Daughter Card Replacing the SAS RAID Controller Daughter Card Battery Cable RAID battery Connector release tab Battery bay RAID battery cableRemoving the SAS Controller Daughter Card Card Only out to 1x8 backplane Sasb connector or Sasbin connector Cabling the SAS Backplane Boards Installing the SAS Controller Daughter CardCable Requirements Cabling the SAS Controller Non-RAID 100 Sasa connector 101 Cabling the SAS RAID Controller SAS1 connector Card Dimm not shown 1x8 SAS backplane Sasb connector102 103 104 Control Panel Assembly Service-Only Procedure Configuring the Boot DriveRemoving the Control Panel Assembly 105 Display module Installing the Control Panel Assembly System Board Service-Only Procedure Removing the System Board107 Installing System Components 109 Installing the System Board Power Distribution Board Service-Only Procedure Removing the Power Distribution Board110 111 Installing the Power Distribution Board 113 114 Safety First-For You and Your System Start-Up Routine115 Troubleshooting External Connections Troubleshooting IRQ Assignment ConflictsChecking the Equipment 116 Troubleshooting the Keyboard Troubleshooting the Video SubsystemMonitor is not working properly Video memory is faulty Problem Troubleshooting the Mouse Troubleshooting Basic I/O Functions Troubleshooting a Serial I/O Device Troubleshooting a USB Device119 Troubleshooting a Wet System Troubleshooting a NICNIC cannot communicate with network Liquid spilled on the system Excessive humidity Troubleshooting a Damaged System System was dropped or damaged121 Troubleshooting Power Supplies Troubleshooting the System Battery Troubleshooting System Cooling Problems Troubleshooting a Fan123 Troubleshooting System Memory 125 Error message indicates a diskette drive problem Troubleshooting a Diskette Drive 127 Troubleshooting an Optical Drive Troubleshooting an External Scsi Tape Drive 129 Troubleshooting a Hard Drive Troubleshooting a SAS or SAS RAID Controller Daughter Card 131 Troubleshooting Expansion Cards Action 133 Troubleshooting the Microprocessors Troubleshooting Your System System Diagnostics Features Using Server Administrator DiagnosticsWhen to Use the System Diagnostics 135 System Diagnostics Testing Options Running the System DiagnosticsUsing the Custom Test Options Selecting Devices for Testing Selecting Diagnostics Options Viewing Information and Results137 138 Jumpers and Connectors System Board Jumpers139 Configuration settings in Nvram are cleared at next BootSystem boot 140 141 System Board Connectors SAS Backplane Connectors 143 X2 SAS Backplane Connectors Power connector Sasbin connector 145 146 Technical Assistance Online Services147 Getting Help Automated Order-Status Service AutoTech ServiceTechnical Support Service Electronic Quote Service 149 150 Before You Call 151 152 Contacting Dell 153 154 155 156 157 158 159 160 161 162 Customer Service Fax Fax Switchboard163 Country Code Technical Support for all other Dell products 164 165 166 Country Code Precision Technical Support PowerApp, PowerEdge 167 168 Amperes AC Alternating current 169BTU British thermal unit Celsius Cm Centimeters Cmos Complementary metal-oxide semiconductor 170 Fahrenheit 171FBD Fully buffered Dimm Kilo Kb Kilobits 1024 bits Glossary LVD Low voltage differential Meters MA Milliamperes 172 173 TCP/IP Transmission Control Protocol/Internet Protocol 174 Volts VAC Volts alternating current VDC Volts direct current 175 176 Index 177 Card Installing Sata in a SATAu drive carrierSAS backplane 1x8, 93 SAS controller daughter SAS hard drive in a SATAu drive carrier 179 Post Index 181 182