Dell 7 user manual Problem

Problem	Possible causes	Possible solutions
Messaging problems
Unable to send or	Your device is in Airplane	Touch the Home button
receive text messages.	mode with no wireless	→ Menu button	→
	connectivity.
		Settings→ Wireless &
		networks→ Clear the
		Airplane mode check box.
	The signal strength is not	Try moving to a different
	strong enough.	location for better signal
		reception.
Unable to send or	The Internet connection or	Check your network
receive e-mail.	the e-mail setting is not	connection, and confirm
	configured properly.	with your e-mail service
		provider if your e-mail
		setting has been configured
		correctly.
Internet problems
Unable to connect to the	Invalid SIM card.	Contact your service
network.		provider.
	You are not within the	Check the service area with
	network’s service area.	your service provider.
	Poor signal.	Move to an open space or if
		you are inside a building,
		move closer to a window.
	Your device is in Airplane	Touch the Home button
	mode with no wireless	→ Menu button	→
	connectivity.
		Settings→ Wireless &
		networks→ Clear the
		Airplane mode check box.
Media problems
Windows Media Player	The device records video	Play the video using a video
on my computer cannot	sounds in amr format, but	player with the amr
play the sounds of the	Windows Media Player does	decoder, such as
video captured using the	not support amr decoding.	QuickTime.
device.

Troubleshooting

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