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Dell E26S Series owner manual Troubleshooting an SD card, Troubleshooting an optical drive

Models: E26S Series

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Next steps

If the problem is not resolved, see Getting Help.

Troubleshooting an SD card

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch is turned on, the SD card is not writable.

Steps

1.Enter System Setup, and ensure that the Internal SD Card Port is enabled.

2.Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

3.Remove the system cover.

NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart, the system displays a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical alert will be logged and chassis health will degrade.

4.Replace the failed SD card with a new SD card.

5.Install the system cover.

6.Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.

7.Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy modes are set to the required modes.

Verify that the correct SD slot is set as Primary SD Card.

8.Check if the SD card is functioning properly.

9.If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the system will prompt you to perform a rebuild.

NOTE: The rebuild will always be sourced from the primary SD card to the secondary SD card. Perform the rebuild of the SD card as necessary.

Troubleshooting an optical drive

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

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Dell E26S Series owner manual Troubleshooting an SD card, Troubleshooting an optical drive

Contents

Dell PowerEdge R630 Page Contents Installing and removing system components 101 Troubleshooting your system 133 Jumpers and connectors 150 Using system diagnostics 148Technical specifications 154 Getting help 160 Supported configurations Front-panel features and indicatorsPage Quick Sync Up to eight 2.5 inch hot-swappable hard drives Page Front-panel features and indicators-24 hard-drive system LCD panel features Setup menu Home screenDiagnostic indicators View menuSee Getting help Hard drive indicator codes Hard drive indicatorsIDRAC Direct LED indicator codes IDRAC Direct LED indicatorQuick Sync indicator codes Quick Sync indicator codesBack-panel features and indicators Page 10/24 Hard NIC indicator codes NIC indicatorsPower supply unit indicator codes AC PSU status indicatorDC PSU status indicator Documentation matrix Quick Resource Locator Setting up your system Setting up and configuring the iDRAC IP addressPage Page Pre-operating system management applications Navigation keysSystem Setup Main Menu About System SetupEntering system setup System Bios screenSystem Information screen Memory Settings screen Processor Settings screenATS Sata Settings screen PostPage Boot Settings screen Network Settings screen Integrated Devices screenNIC2 Serial Communication screen System Profile Settings screen C1ESystem Security Settings screen Secure Boot Custom Policy Settings screen Miscellaneous Settings screen Entering Boot Manager About Boot ManagerBoot Manager main menu Choosing the system boot mode Changing the boot orderAssigning a system and/or setup password Page Page Safety instructions Before working inside your system After working inside your systemFront bezel optional Recommended toolsRemoving the front bezel Bezel lock Front bezel Installing the front bezel Removing the system coverInstalling the system cover Removing and installing the systemInside the system Inside the system-8 hard-drive systemPage Cooling shroud Removing the cooling shroudInstalling the cooling shroud System memoryProcessor General memory module installation guidelines Mode-specific guidelines Advanced ECC lockstepSample memory configurations Memory configurations-two processors 2R, x4, 1600 MT/s Removing memory modules Installing memory modules Removing and installing a memory moduleInstalling the memory module Hard drives Removing a 2.5 inch hard-drive blankInstalling a 2.5 inch hard-drive blank Removing a 1.8 inch hard-drive blankInstalling a 1.8 inch hard-drive blank Removing a hot swappable hard drive/SSDRemoving and installing a hot-swappable hard drive/SSD Installing a hot-swap hard drive Removing and installing a 1.8 inch hot-swappable uSATA SSDRemoving a hard drive from a hard-drive carrier Installing a hard drive into a hard-drive carrier Removing a 1.8 inch hard drive from a hard-drive carrierOptical drive optional Installing a 1.8 inch hard drive into a hard-drive carrierRemoving the optical drive Installing the optical drive Removing and installing the optical driveRemoving the slim optical drive blank Installing the slim optical drive blank Cooling fansRemoving a cooling fan Installing a cooling fan Removing and installing a cooling fanInternal USB memory key optional Replacing the internal USB keyExpansion card installation guidelines Expansion cards and expansion-card risersRemoving an expansion card Removing and installing the expansion card Installing an expansion card Removing expansion-card risersExpansion-card riser Connector Riser guide pin Installing expansion card risers SD vFlash media card Replacing a SD vFlash cardInternal dual SD module Removing the internal dual SD moduleInternal Dual SD module Internal SD card Installing the internal dual SD moduleRemoving an internal SD Card Integrated storage controller card Installing an internal SD cardRemoving the integrated storage controller card Page Installing the integrated storage controller card Network daughter cardRemoving the network daughter card Installing the network daughter card Removing and installing the network daughter cardProcessors Removing a processorCaptive screw Close first socket release lever Lock icon Processor Removing and installing a processor Installing a processor Processor Thermal grease Thermal-grease syringe 102 Power supply units Hot Spare featureRemoving the power supply unit blank Installing the power supply unit blank Removing an AC power supply unitInstalling an AC power supply unit Removing and installing an AC power supply unitWiring instructions for a DC power supply unit Required toolsRemoving a DC power supply unit Removing and installing a DC power supplyInstalling a DC power supply unit System batteryReplacing the system battery Removing the system battery Installing the system battery Hard-drive backplaneRemoving and installing the 2.5 Inch x8 hard-drive backplane Removing the hard-drive backplaneRelease tabs Page Cabling diagram-2.5 Inch x10 systems Page Cabling diagram-1.8 Inch x24 systems Installing the hard-drive backplane Control panel assemblyRemoving the control panel board-8 hard drive system Installing the control panel board-8 hard drive system Removing and installing the control panel boardRemoving the control panel-8 hard-drive system Installing the control panel-8 hard drive system Removing and installing the control panelPrerequisites Ensure that you read the Safety instructions Board Screw Control panel VGA Module Removing the VGA moduleInstalling the VGA module Removing and Installing the VGA ModuleSystem board Removing the system boardPage Installing the system board Removing and Installing the System BoardPage Entering the system Service Tag using System Setup Installing the Trusted Platform Module Trusted Platform ModuleRe-enabling the TPM for BitLocker users Re-enabling the TPM for TXT usersTroubleshooting external connections Troubleshooting the video subsystemTroubleshooting a USB device Troubleshooting iDRAC Direct USB XML configurationTroubleshooting iDRAC Direct laptop connection Troubleshooting a serial I/O deviceTroubleshooting a NIC Troubleshooting a wet systemTroubleshooting a damaged system Troubleshooting power supply units Troubleshooting the system batteryTroubleshooting power source problems Troubleshooting cooling problems Power supply unit problemsTroubleshooting cooling fans Troubleshooting system memoryTroubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical driveTroubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controllerTroubleshooting expansion cards Troubleshooting processors System messagesDiagnostic messages Alert messagesWhen to use the embedded system diagnostics Dell embedded system diagnosticsRunning the Embedded System Diagnostics from Boot Manager System diagnostics controls Jumpers and connectors System board jumper settingsSystem board connectors System board connectors and jumpersJndc Disabling a forgotten password Technical specifications GB, 8 GB, 16 GB, or 32 GB single-, dual-, or USB For temperatures between 40 C and 45 C, de Operating Temperature Page Contacting Dell Locating your system Service TagDocumentation feedback Quick Resource Locator