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Dell E26S Series owner manual Troubleshooting your system 133

Models: E26S Series

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Installing a DC power supply unit	109
System battery	109
Replacing the system battery	109
Hard-drive backplane	111
Removing the hard-drive backplane	112
Installing the hard-drive backplane	118
Control panel assembly	118
Removing the control panel board–8 hard drive system	118
Installing the control panel board–8 hard drive system	119
Removing the control panel–8hard–drive system	120
Installing the control panel–8 hard drive system	121
Removing the control panel–10hard–drive and 24–hard drive system	122
Installing the control panel–10hard–drive system and 24 hard–drive system	123
VGA Module	124
Removing the VGA module	124
Installing the VGA module	125
System board	126
Removing the system board	126
Installing the system board	128
Trusted Platform Module	131
Installing the Trusted Platform Module	131
Re-enabling the TPM for BitLocker users	132
Re-enabling the TPM for TXT users	132
5 Troubleshooting your system	133
Safety first—for you and your system	133
Troubleshooting system startup failure	133
Troubleshooting external connections	133
Troubleshooting the video subsystem	133
Troubleshooting a USB device	134
Troubleshooting iDRAC Direct (USB XML configuration)	134
Troubleshooting iDRAC Direct (laptop connection)	135
Troubleshooting a serial I/O device	135
Troubleshooting a NIC	136
Troubleshooting a wet system	136
Troubleshooting a damaged system	137
Troubleshooting the system battery	138
Troubleshooting power supply units	138
Troubleshooting power source problems	138
Power supply unit problems	139
Troubleshooting cooling problems	139
Troubleshooting cooling fans	140

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Dell E26S Series owner manual Troubleshooting your system 133

Contents

Dell PowerEdge R630 Page Contents Installing and removing system components 101 Troubleshooting your system 133 Using system diagnostics 148 Jumpers and connectors 150Technical specifications 154 Getting help 160 Supported configurations Front-panel features and indicatorsPage Quick Sync Up to eight 2.5 inch hot-swappable hard drives Page Front-panel features and indicators-24 hard-drive system LCD panel features Setup menu Home screenDiagnostic indicators View menuSee Getting help Hard drive indicator codes Hard drive indicatorsIDRAC Direct LED indicator codes IDRAC Direct LED indicatorQuick Sync indicator codes Quick Sync indicator codesBack-panel features and indicators Page 10/24 Hard NIC indicator codes NIC indicatorsPower supply unit indicator codes AC PSU status indicatorDC PSU status indicator Documentation matrix Quick Resource Locator Setting up your system Setting up and configuring the iDRAC IP addressPage Page Pre-operating system management applications Navigation keysSystem Setup Main Menu About System SetupEntering system setup System Bios screenSystem Information screen Memory Settings screen Processor Settings screenATS Sata Settings screen PostPage Boot Settings screen Network Settings screen Integrated Devices screenNIC2 Serial Communication screen System Profile Settings screen C1ESystem Security Settings screen Secure Boot Custom Policy Settings screen Miscellaneous Settings screen About Boot Manager Entering Boot ManagerBoot Manager main menu Changing the boot order Choosing the system boot modeAssigning a system and/or setup password Page Page Safety instructions Before working inside your system After working inside your systemRecommended tools Front bezel optionalRemoving the front bezel Bezel lock Front bezel Installing the front bezel Removing the system coverInstalling the system cover Removing and installing the systemInside the system Inside the system-8 hard-drive systemPage Cooling shroud Removing the cooling shroudInstalling the cooling shroud System memoryProcessor General memory module installation guidelines Mode-specific guidelines Advanced ECC lockstepSample memory configurations Memory configurations-two processors 2R, x4, 1600 MT/s Removing memory modules Installing memory modules Removing and installing a memory moduleInstalling the memory module Hard drives Removing a 2.5 inch hard-drive blankInstalling a 2.5 inch hard-drive blank Removing a 1.8 inch hard-drive blankInstalling a 1.8 inch hard-drive blank Removing a hot swappable hard drive/SSDRemoving and installing a hot-swappable hard drive/SSD Installing a hot-swap hard drive Removing and installing a 1.8 inch hot-swappable uSATA SSDRemoving a hard drive from a hard-drive carrier Installing a hard drive into a hard-drive carrier Removing a 1.8 inch hard drive from a hard-drive carrierInstalling a 1.8 inch hard drive into a hard-drive carrier Optical drive optionalRemoving the optical drive Installing the optical drive Removing and installing the optical driveRemoving the slim optical drive blank Installing the slim optical drive blank Cooling fansRemoving a cooling fan Installing a cooling fan Removing and installing a cooling fanInternal USB memory key optional Replacing the internal USB keyExpansion card installation guidelines Expansion cards and expansion-card risersRemoving an expansion card Removing and installing the expansion card Installing an expansion card Removing expansion-card risersExpansion-card riser Connector Riser guide pin Installing expansion card risers SD vFlash media card Replacing a SD vFlash cardInternal dual SD module Removing the internal dual SD moduleInternal Dual SD module Installing the internal dual SD module Internal SD cardRemoving an internal SD Card Installing an internal SD card Integrated storage controller cardRemoving the integrated storage controller card Page Installing the integrated storage controller card Network daughter cardRemoving the network daughter card Installing the network daughter card Removing and installing the network daughter cardProcessors Removing a processorCaptive screw Close first socket release lever Lock icon Processor Removing and installing a processor Installing a processor Processor Thermal grease Thermal-grease syringe 102 Power supply units Hot Spare featureRemoving the power supply unit blank Installing the power supply unit blank Removing an AC power supply unitInstalling an AC power supply unit Removing and installing an AC power supply unitWiring instructions for a DC power supply unit Required toolsRemoving a DC power supply unit Removing and installing a DC power supplySystem battery Installing a DC power supply unitReplacing the system battery Removing the system battery Installing the system battery Hard-drive backplaneRemoving and installing the 2.5 Inch x8 hard-drive backplane Removing the hard-drive backplaneRelease tabs Page Cabling diagram-2.5 Inch x10 systems Page Cabling diagram-1.8 Inch x24 systems Control panel assembly Installing the hard-drive backplaneRemoving the control panel board-8 hard drive system Installing the control panel board-8 hard drive system Removing and installing the control panel boardRemoving the control panel-8 hard-drive system Installing the control panel-8 hard drive system Removing and installing the control panelPrerequisites Ensure that you read the Safety instructions Board Screw Control panel VGA Module Removing the VGA moduleInstalling the VGA module Removing and Installing the VGA ModuleSystem board Removing the system boardPage Installing the system board Removing and Installing the System BoardPage Entering the system Service Tag using System Setup Installing the Trusted Platform Module Trusted Platform ModuleRe-enabling the TPM for BitLocker users Re-enabling the TPM for TXT usersTroubleshooting external connections Troubleshooting the video subsystemTroubleshooting a USB device Troubleshooting iDRAC Direct USB XML configurationTroubleshooting iDRAC Direct laptop connection Troubleshooting a serial I/O deviceTroubleshooting a NIC Troubleshooting a wet systemTroubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply unitsTroubleshooting power source problems Troubleshooting cooling problems Power supply unit problemsTroubleshooting cooling fans Troubleshooting system memoryTroubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical driveTroubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controllerTroubleshooting expansion cards Troubleshooting processors System messagesDiagnostic messages Alert messagesDell embedded system diagnostics When to use the embedded system diagnosticsRunning the Embedded System Diagnostics from Boot Manager System diagnostics controls Jumpers and connectors System board jumper settingsSystem board connectors System board connectors and jumpersJndc Disabling a forgotten password Technical specifications GB, 8 GB, 16 GB, or 32 GB single-, dual-, or USB For temperatures between 40 C and 45 C, de Operating Temperature Page Locating your system Service Tag Contacting DellDocumentation feedback Quick Resource Locator