GHD Radio receiverH

Symptom

Cause/Solution

Page

Reception fails, or

• Change the antenna orientation or position.

23, 24

there is a lot of noise

• Separate the AM loop antenna from the unit.

23, 24

or distortion.

• Use an FM outdoor antenna.

23, 24

 

• Separate the antenna from other connection cables.

23, 24

GControl dock for iPodH

 

Symptom

Cause/Solution

Page

 

 

 

iPod cannot be

• Check the iPod connections.

21

played.

• Insert the AC adaptor of the iPod control dock into the power

–

 

outlet.

 

 

• Switch the input source to “DOCK”.

28

GInternet radio / Media server / iPod / USB memory device / Flickr / Napster / Pandora / RhapsodyH

Symptom

Cause/Solution

Page

 

 

 

When a USB

• The set cannot recognize a USB memory device. Check the

22

memory device is

connection.

 

connected, “USB” is

• A USB memory device not conforming to mass storage class or

–

not displayed on the

MTP standards is connected. Connect a USB memory device

 

menu.

conforming to mass storage class or MTP standards.

 

 

• A USB memory device that the set cannot recognize is connected.

–

 

This is not a malfunction. DENON does not guarantee that all USB

 

 

memory devices will operate or receive power.

 

 

• USB memory device is connected via USB hub. Connect the USB

–

 

memory device directly to the USB port.

 

Files on a USB

• USB memory device is in format other than FAT16 or FAT32.

–

memory device

Set the format to FAT16 or FAT32. For details, refer to the USB

 

cannot be played.

memory device’s operating instructions.

 

 

• USB memory device is divided into multiple partitions. When

–

 

divided into multiple partitions, only files stored in the top partition

 

 

can be played.

 

 

• Files are stored in a non-compatible format. Record the files in a

48

 

compatible format.

 

 

• You are attempting to play a file that is copyright protected. Files

48

 

that are copyright protected cannot be played on this unit.

 

The file names

• Characters that cannot be displayed are used. This is not a

–

are not displayed

malfunction. On this unit, characters that cannot be displayed are

 

properly (“...”, etc.).

replaced with a “.” (period).

 

Internet radio cannot

• Ethernet cable is not properly connected or network is

26

be played.

disconnected. Check the connection status.

 

 

• Program is being broadcast in non-compatible format. Only

37, 38

 

Internet radio programs in MP3 and WMA can be played on this

 

 

unit.

 

 

• The computer’s or router’s firewall is activated. Check the

–

 

computer’s or router’s firewall settings.

 

 

• Radio station is not currently broadcasting. Choose a radio station

38

 

that is currently broadcasting.

 

 

• IP address is wrong. Check the set’s IP address.

103

Symptom

Cause/Solution

Page

 

 

 

Files stored on a

• Files are stored in a non-compatible format. Record in a compatible

37, 38

computer cannot be

format.

 

played.

• You are attempting to play a file that is copyright protected. Files

37

 

that are copyright protected cannot be played on this unit.

 

 

• Set and computer are connected by USB cable. The set’s USB

–

 

port cannot be used for connection to a computer.

 

Server is not found,

• The computer’s or router’s firewall is activated. Check the

–

or it is not possible

computer’s or router’s firewall settings.

 

to connect to the

• Computer’s power is not turned on. Turn on the power.

–

server.

• Server is not running. Launch the server.

–

 

• Set’s IP address is wrong. Check the set’s IP address.

103

iPod cannot be

• Some iPods do not support being used connected directly to the

22

played.

USB port.

 

Cannot connect to

• Radio station is not currently broadcasting. Wait a while before

–

preset or favorite

trying again.

 

radio stations.

• Radio station is not currently in service. It is not possible to

–

 

connect to radio stations that are no longer in service.

 

For some radio

• Station is congested or not currently broadcasting. Wait a while

–

stations, “Radio

before trying again.

 

station server full” or

 

 

“Connection Down”

 

 

is displayed and

 

 

station cannot be

 

 

connected to.

 

 

Sound is broken

• Network’s signal transfer speed is slow or communications lines

–

during playback.

or radio station is congested. This is not a malfunction. When

 

 

playing broadcast data with a high bit rate, the sound may be

 

 

broken, depending on the communications conditions.

 

Sound quality is poor

• File being played has a low bit rate. This is not a malfunction.

–

or played sound is

 

 

noisy.

 

 

Cannot login

• Login information is incorrect. Check if the Username for Rhapsody

46, 103

to Rhapsody.

has been properly entered. Re-enter the Password. (Password is

 

(“Incorrect

not displayed.)

 

Username or

www.rhapsody.com/denon

 

Password” is

 

 

displayed.)

 

 

Cannot compile

• This unit does not respond to playlist compilation. When the

–

Playlist.

playlist is compiled in PC Application, it is registered to “My

 

 

Library”. In this way, the playlist can be played in this unit

 

Cannot delete

• Cannot be done with this unit. Delete from PC Application.

–

Rhapsody Channel

 

 

registered in “My

 

 

Channels”

 

 

Cannot delete

• Cannot be done with this unit. Delete from PC Application.

–

Tracks, Playlists,

 

 

Channels registered

 

 

in “My Library”

 

 

 

 

137

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