Epson N2700 Printer will no Print, Image Quality Problems, Troubleshooting Image Quality Problem

EPL-N2700 Revision A

3.1.4.2 The Printer will no Print.

Table 3-5. Troubleshooting - The Printer will not Print.

Symptom	Analysis	Finding	Action
			Press the On Line button
	Is the On Line LED ON?	No	to turn ON the On Line
			LED.
The printer
	You get a message other
does not eject		Yes	Follow the message.
	than “Ready.”
paper.
	Does the printer give a		Check the connection
		Yes	between the printer and
	correct test print?
			computer.
The printer
ejects blank	The printer does print, but	Yes	Refer to Image Quality
sheets of	ejects blank sheets of paper.		Problems.
paper.

3.1.4.3 Image Quality Problems

Table 3-6. Troubleshooting - Image Quality Problem

Symptom	Analysis	Finding	Action
			Check the connection
	Does the symptom still occur		between the printer and
Faulty image		No	computer. If it is proper,
	in a test print?
			the application or printer
			driver is probably faulty.
	Turn OFF the printer during a		Defective image transfer
	print cycle and check to see
The printer		Yes	bias. Replace High
	if toner sticks to the PC
			Voltage Unit.
ejects blank	Drum.
sheets of
	Replace the Imaging
paper.
	Cartridge to determine if the	No	Replace ROS unit.
	problem persists.
	Replace the Imaging		Replace High Voltage
Solid black	Cartridge to determine if the	No
			Unit.
	problem persists.
Lines (feeding		Yes	Replace the Imaging
	Is the PC Drum scratched?		Cartridge.
direction)
		No	Replace ROS unit.
			Replace the Imaging
	Pitch is 94.2 mm.	Yes	Cartridge. (Clean the PC
			Drum.)
Lines			Clean/replace the Timing
	Pitch is 56.5 mm.	Yes	Roller or Image Transfer
(direction
			Roller.
perpendicular
to feeding
			Replace the Fusing Unit.
direction)
	Pitch is 93.5 mm.	Yes	(Clean/replace the Fusing
			Rollers.)
	Pitch is 33.9 mm.	Yes	Clean/replace the Exit
			Roller.

Troubleshooting Overview 86