Using the Software: an Overview
The software allows configuration access only to administrators to prevent other users from making changes to
•HelpDesk preferences
•the system configuration including the set of intercoms with which a given help desk console can communicate
•how the buttons on those intercoms are configured
•advanced audio settings for each intercom
•the Listen controls
If the help desk operator does not log on as an administrator or user, help desk operators can still use the main screen to answer and make calls, select and play WAV files, play tones, and talk to one or more intercoms. However, they are prevented from monitoring (listening to) intercoms and from making system setup changes.
NThe default administrator password is “extron” (with all lower case letters).
The default user password is “user” (with all lower case letters).
Before configuration, the basic help desk screen looks much like the screen shown on the next page. MLC/intercom IP addresses and buttons have not been configured, so MLC unit names and IP addresses are not listed in the intercom list (near the top of the screen) or in the Activity log (near the bottom of the screen).
IPI 100 Series, IPI 200 Series • Configuration and Control |
