2. Select Reject Calls or Forward Calls. If the Reject Calls option is set, no calls are accepted. The Forward Calls option sends the call to another help desk.

3. Click Accept Calls to return to the Listening mode.

Hands-free operation

For hands-free operation for both the help desk and the intercom user, select Automatic. The intercom user presses the intercom’s button once to activate the microphone and put the console into Listen mode. The user speaks into the intercom and releases the IPI button when finished speaking. The console operator clicks the Talk button to speak to the intercom user.

When Automatic is selected, the software’s Listen button is automatically enabled when the Talk button is turned off.

In manual mode, the console operator must click the Talk and Listen buttons to contact or listen to the intercom.

D

Intercom Settings area — The Intercom Settings control the

 

 

volume of the remote intercom’s microphone and speaker.

 

 

1.

To set the sensitivity level of the microphone on the remote

 

 

intercom, raise or lower the

 

 

 

 

slider control on the left side

 

 

 

 

of the Intercom Settings area.

 

 

 

2.

Click the High, Med or Low

 

 

 

 

buttons to set the volume

 

 

 

 

level of the remote

 

 

 

 

intercom’s speaker.

 

 

E

Local Settings area — To adjust the audio output volume at

 

 

the console PC, click and drag the Local Mic slide control. The

 

highest setting is 0 dB. The lowest

 

 

 

 

 

 

is approximately 35 dB lower.

 

 

 

The maximum output of the PC’s

 

 

 

headset or speakers is determined

 

 

 

by the PC’s sound card and by

 

 

 

the sound card’s driver and the

 

 

 

operating system’s volume controls.

 

 

This Local Settings level

 

control provides a convenient way for the console operator to

 

lower the volume at the console without leaving the help desk

 

software.

 

F

Incoming Call area — Displays the status of calls coming in to

 

the help desk.

 

IPI 100 Series, IPI 200 Series • Configuration and Control

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Extron electronic IPI 100 Series, IPI 200 Series manual Hands-free operation