Configuration and Control, cont’d
Setting preferences
1. From the main help desk screen, click on the Tools menu and select Preferences. A HelpDesk Preferences dialog box (shown on the next page) appears.
2. Select the desired settings for the system’s console (PC)- intercom operations.
3. Click OK to accept the settings and return to the main screen.
The HelpDesk Preferences features are as follows:
A General Options
Play recurring alert tone... — If this box is checked, the intercom plays a beep every 10 seconds while the HelpDesk’s Listen button is active. This feature alerts the instructor/staff that help desk staff is listening in on the room.
Play alert tone at intercom panel... — If this option is selected, the intercom beeps three times quickly when
