Log File Reporting
Run Logs
The run log provides a record of which videos played (with which graphic overlays, if applicable), on which channels, starting at what dates/times, playing back what percentage of the video and for how long.
The primary uses for this feature are for verification of playback schedules and for compliance to paid playback agreements. The resulting data can be used for something as simple as ‘X’ video played at ‘Y’ time for a total of ‘Z’ occurrences or for more detailed reports, taking into account graphic overlays, playback duration and channels numbers.
Diagnostic Logs
The diagnostic log can be used to view a record of all media update transactions and any system errors on a Firefly.
Information contained in the diagnostic log include:
❏FTP/DVD Updating data: Tracks date, time of connection/ disconnection, errors- yes/no, files, sizes and percent transferred.
❏Storage Cleanup data: Records what media have been deleted by the automatic storage cleanup routine, including file names, sizes and dates.
❏Missing Elements Log: Records all missing media referenced by an active playlist or schedule, including date, time and file element.
❏Error Summary data: Records important user player diagnostic information, including the number of system restarts, number of watchdog restarts, the player version, etc.
❏Serial Commands: Records most incoming and outgoing external control commands.
The create diagnostic log option (On or Off) is found in WebView System Settings.
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