Diagnostic Logs | FOCUS Enhancements 3.2 instruction

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Diagnostic Logs

Diagnostic logs can be used to view a record of all media update transactions and any system errors on a Firefly.

Information contained in the diagnostic log include:

❏FTP/DVD Updating data: Tracks date, time of connection/ disconnection, errors- yes/no, files, sizes, percent transferred and FTP permission errors.

❏Storage Cleanup data: Records what media have been deleted by the automatic storage cleanup routine, including file names, sizes and dates.

❏Missing Elements Log: Records all missing media referenced by an active playlist or schedule, including date, time and file element.

❏Error Summary data: Records important user player diagnostic information, including the number of system restarts, number of watchdog restarts, the player version, etc.

❏Serial Commands: Records most incoming and outgoing external control commands.

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FOCUS Enhancements 3.2 user manual Diagnostic Logs

Contents

Firefly SC and MZ Media Players Trademarks Important Safety Instructions Firefly Safety Requirements Power and Ground Requirements FCC Part 15 EN61000-3-2 Class a Statement Industry Canada Class a Warning EN55024, EN55022 Page Contents Viii Networking External Control Commands Technical Specifications Index Xii Welcome to Firefly SC and MZ Documentation Conventions Before You Start, You Will Need Quick Start Plug and Play Installation Sequence MZ RGB and Component Output Install the Firefly Quick Start Plug and Play Attaching a Laptop or PC Configure for NetworkEthernet Serial WebView via Ethernet Port Changing TCP/IP Settings FireflySetIpAddress External Control CommandsFireflySetNetmask FireflySetGateway Install Media Messenger Configure FTP Setup on-board Firefly FTP ServerConfigure Firefly Properties Configuring the Firefly FTP Server How To Create a Basic Playlist Via FTP Publish Quick Start Plug and Play Via CD/DVD Software Updating Page Encoding Requirements Encoding Requirements and Recommendations Encoding Recommendations Bit Rate Video Content Encoding Requirements and Recommendations Page Accessing the WebView Interface Setup ProceduresConnect to the Network Establishing Communication with the Firefly Determine the Address of the Firefly Enter Your User Name and Password Forgot Name, Password, IP...??? Using the WebView Interface Media Transfer Transferring Media Webview Webview Media Transfer Summary Webview Software Update Reviewing Media and Storage Usage on the Firefly Reviewing, Previewing and Deleting Firefly Media Previewing Videos and Graphic Overlays on the Firefly Media Review Page Graphic Overlay Deleting Media from the Firefly Media Review Page Deleting Multiple Files Playlist Editor Using the Playlist Editor Creating a New Playlist Adding Videos to a PlaylistRemoving Videos from a Playlist Shuffling Video Playback on a Channel Moving Videos Within a PlaylistAdding Graphic Overlays to a Playlist To move a video up towards the beginning in a playlist Webview Graphic Overlay Properties Working With Graphic Overlays in a Playlist Webview Webview Adding Scrolling Text to a Playlist Transparency Level Working With Scrolling Text in a Playlist Saving a Playlist Playing a Playlist Quickly Schedule Editor Playlist Events Editor Using the Schedule Editor Start Time Creating a New Schedule Play Once Adding an Event to a Schedule Webview Editing an Event within a Schedule Deleting an Event from a Schedule Webview Saving a Schedule Save Local Additional Saving and Loading Methods Load Local Webview Schedule Editor Video Dates Editor Assigning Dates for Video Playback Start Stop Date Description To add a date rule for a video, use the following steps Exiting the Schedule Editor To delete a date rule for a video, use the following stepsTo edit a date rule for a video, use the following steps Using the Player Control Panel Diagnostics Diagnostics General Diagnostics General Diagnostics Video Diagnostics Video Webview Diagnostics Playback Diagnostics Playback Diagnostics Logging Webview Diagnostic Logs Webview General Settings System Settings Time Zone Ntsc USA Video Settings Bob Bob and Weave Settings-Audio Audio Settings Firefly Audio Configurations Settings-Control Control Settings Auto Play Settings-Network Network Settings Mode Netmask Enter the address for the proxy, in IP format Snmp Netmask Settings-Logging Logging Settings Sample from a .XML format run log Sample from a .CSV format run log Max Log MBs WebView Settings Password FTP Auto-Update Settings Screen FTP Auto-Update Settings Directory Settings-HTTP Auto Update Http Auto-Update Settings Http Update Now Button USB Devices Settings-USB Devices Settings-USB Modem USB Devices Settings Disabled On Demand Use Fixed Time Settings USB Network USB Network Settings Nameserver Multicast Settings-Multicast Port address that the multicast client will listen on Reserves MBs Settings-Advanced Advanced Settings Reset Stats Getting Started Overview Product Features Media Messenger SoftwareBenefits Automatic Updating Manual UpdatingFTP Updating Player Management FTP Server Scripts Creating a Firefly FTP Update Account File Extension Definition FTP Update Process FTP Updating Order FTP Font Files .ttfPlaylist Parsing Routine System Update Check Firefly Storage Cleanup RoutineMulticast Updating Overview Package Mode Script Last Mode Software Update Check System Settings for Multicasting WebView Updating Direct File Access Updating 114 LOG File Reporting Run Logs Diagnostic Logs Log Default Playlist Log FormatMaximum Log File Sizes Uploading Log Files Connecting via TCP/IP Connecting via RS232 Basic Hyper Terminal Setup Playlist Playback Commands VCC Control Commands Playlistplay MpgLoad Playing Individual Files MpgLoadNext MpgClearDef MpgLoadNextDef MpgStop MpgPlay MpgPlayAll MpgSetInitOnOpen MpgBlack MpgUnblack Using Serial Commands To Create Playlists FireflyFtpUpdate Firefly System Commands MpgCallback Callback Commands Audio and Video Setting Changes MpgMuteMpgUnMute FireflySetDefault Networking CommandsFireflySetIpAddr Syntax FireflySetNetmask FireflySetGateway FireflyGetIpAddr FireflySetWebEnableFireflyGetGateway FireflyGetNetmask FireflyGetWebEnable MpgDelete Media Calls MpgDir Information Calls InfoGetFile InfoGetPlaylistInfoGetSchedule InfoGetState LDV Control Commands COM Port SettingsIntroduction Code Message Meaning Error Codes Address Arguments Command Syntax Command Summary Play PL Playback Commands Rjcr Reject Stop RJ Pause PA Stcr Still ST Search SE @CH3JF Multi-Track Jump Forward JF @CH1JR Multi-Track Jump Reverse JR 0DS Display Control DS Frame Number Request ?F Time Code Request ?T Command Response Meaning Chapter Number Request ?C Player Active Mode Request ?P Firefly Model Request ?X Load Playlist/Schedule LD External Control Commands Quick Reference Guide VCC CommandsLDV Commands 160 General Issues No Power to FireflyNo Video Playback Stuttering Files During Playback Latent Images or Flashing During Playback All files on a playlist channel must be the same type Some files in the playlist do not play Smpte time codes are not recognized properly Smooth TransitionsFilename Already Exists FTPing Font Files .ttf 165 Preventing Cabling Connection Problems Video Output Installing the MZ Functionality Content Type Format Status LED Software Update Using Firefly MZ to Create a Layout and Playlist Setting Display ParametersCreating the Layout Go to the Layout Editor workspace Creating a MZ multi-zone Layout Create the Video Zone first Position Zones in Layout Workspace Creating the Playlist 174 Link the Playlist to the Firefly 176 Firefly MZ Tips 178 179 180 Technical Specifications 182 183 Index Index 184 185 186 170 187 Pdif 188 189 190 Page 813-0049c Focus Enhancements