TROUBLESHOOTING
General Issues
No Power to Firefly
Firefly should automatically start up when power is applied and begin playing back video.
If there is no power indicator:
1.Confirm power sources by plugging in another electrical device.
2.Verify that electrical plug is fully seated in power supply and or the video player.
3.Test power cable in alternate device or use different power cable.
4.If there is still no power, please contact your technical support representative.
No Video Playback
Firefly should automatically begin playing videos when power is applied. Videos play off of the internal storage of the player.
If there is power to the Firefly, but no video playback:
1.Run “Play Test File”
2.To stop the test file playback, simply press any button on the front of the player. For further instructions, refer to the “Front Panel Display” chapter of this user manual.
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