Franklin U600 manual General Questions, Frequently Asked Questions 123

Section 7C

Frequently Asked Questions

General Questions (page 123)

WiFi Questions (page 124)

Device Issues (page 125)

GPS Questions (page 126)

This section presents some Frequently Asked Questions to assist in your general understanding of Sprint SmartView and assist when troubleshooting general issues with the software and wireless devices.

General Questions

Why Does Sprint SmartView Shut Down Windows “Zero Config”?

“Zero Config” is the WiFi management utility built into Windows XP. Sprint SmartView provides significantly enhanced WiFi management capabilities, such as:

●Automatically logging on to all of Sprint partner WiFi networks.

●Specifying connection priority on a network by network basis, allowing dynamic roaming not only to other WiFi networks, but also to WiMAX and mobile broadband networks (and vice versa).

●Optionally automatically shutting down your WiFi connection when you establish a connection to another network technology, such as the local network at your home or office.

●Configuring a VPN client, your browser, or many other applications to be automatically launched when you connect to selected WiFi networks.

In order to provide these enhanced capabilities, Sprint SmartView must manage WiFi connections itself. Since WiFi cannot be managed by two different applications simultaneously, Zero Config is shut down.

Note: The native WiFi management tools in Windows Vista and Windows 7 are completely different from XP’s Zero Config. These operating systems do not allow third-party applications such as Sprint SmartView to shut the tools down. However, they do provide support for external enhancements. This allows Sprint SmartView to provide almost as much control on Vista and Windows 7 as it does on XP, without actually shutting the tools down.

Frequently Asked Questions

Frequently Asked Questions 123