In Internet Explorer, the security level for the target zone is set to [High] on the [Security] tab in the [Tools] menu -[Internet Options].

In the case of a custom level, [Prompt] or [Disable] is set for [Active scripting] under [Scripting] in the [Settings] area.

■Action

When connecting using the scanner name, the connection will be an intranet connection. When connecting using an IP address, it will be an internet connection. If the URL includes a scanner name, the scanner will be connected using an Intranet Zone. If the URL includes an IP address, the scanner will be connected using the Internet Zone.

Try the following settings for the corresponding zone.

1.In Internet Explorer, set the following settings in the [Tools] menu, [Internet Options].

2.Enable active scripting in either of the following ways.

zOn the [Security] tab, click the [Default level] button to set [Security level for this zone] to [Medium].

zOn the [Security] tab, click the [Custom level] button to set to [Enable] for [Active scripting] under [Scripting] in the [Settings] area.

3.If connecting via the Internet zone, on the [Privacy] tab, set the level to below [Medium High].

4.Delete temporary internet files in either of the following ways:

zFor Internet Explorer 6.0

On the [General] tab, press the [Delete Files] button on the [Temporary Internet Files].

zFor Internet Explorer 7.0

On the [General] tab, press the [Delete] button on the [Browsing history], and press [Delete Files] button on [Temporary Internet Files].

zFor Internet Explorer 8.0

On the [General] tab, press the [Delete] button on the [Browsing history], then select the [Temporary Internet Files] check box and press [Delete] button.

The scanner is in standby mode.

■Action

Press the power button to start the scanner.

A proxy server is being used.

■Action

Set the proxy server to not be used.

1.In Internet Explorer, set the following settings in the [Tools] menu, [Internet Options].

2.Press the [LAN settings] button on the [Connections] tab.

3.Clear the [Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connection).] check box.

There is an error with the connection protocol setting.

■Action

Check if SSL is enabled on the [Admin Connection] window.

For details, refer to "4.8.8 Setting the Admin Connection" (page 123).

There is an error with the port number setting.

457