Preface

1.3Features

Customer Self Service (CSS)

The PRIMERGY Customer Self Service (CSS) concept enables you to identify and replace the affected component yourself in the case of certain error scenarios.

In the CSS concept, you can replace the following components yourself in the event of an error:

Hot-plug hard disk drives and solid state disks

Hot-plug power supply units

Hot-plug Memory modules

Hot-plug System fans

Expansion cards (as soon as released)

For information on replacing these components, see chapter "CSS components" on page 85.

CSS indicators on the control panel and on the back of the PRIMERGY server provide you with information if a CSS event arises (for more information on the behavior of these indicators, see chapter "Starting up and operation" on page 57 and the "ServerView Suite Local Service Concept - LSC" manual on the ServerView Suite DVD 2).

Your server is equipped with a ServerView Local Service Display, which enables you to identify the type of component affected by the error directly on the server (for more information, see the "ServerView Suite Local Service Concept - LSC" manual on the ServerView Suite DVD 2).

In addition, CSS errors are displayed in the ServerView Operations Manager, the server management software from Fujitsu.

In the event of errors, the ServerView Operations Manager refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question. (This feature is not available for the Japanese market.)

14

Operating Manual

RX600 S6

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Fujitsu RX600 S6 manual Features, Customer Self Service CSS