Paper Handling Problems and Solutions
The following table describes common paper handling problems and suggests solutions. See Chapter 2, “Paper Handling,” for detailed procedures on loading and using paper.
Problem | Solution |
Paper cannot be loaded or fed. | Make sure that the paper select lever located on the |
| top left of the printer is set correctly. Move the lever |
| backward for continuous forms or forward for single |
| sheets. |
| Make sure that the paper covers the |
| (i.e., the left paper edge is within 52 mm for single |
| sheets or 41 mm for continuous forms from the left |
| edge of the platen.) This problem cannot occur if you |
| use the forms tractor unit or insert a single sheet with |
| its left edge in contact with the left paper guide. |
| Make sure that the tractor unit is correctly installed |
| and that the tractor shaft gear engages the platen shaft |
| gear. If you are using the tractor unit for rear feeding, |
| open the front cover and make sure that the second |
| stud from the left on the printer bottom frame projects |
| outward. |
|
|
Paper jams while loading. | Turn off the printer and remove the jammed paper. |
| Remove any obstructions from the paper path. |
| Make sure that the paper thickness lever is set for the |
| thickness of your paper. See the table, “Paper |
| Thickness Lever Settings,” in Chapter 2, page |
| Make sure that the paper is not folded, creased, or |
| torn. |
| Make sure that the left and right tractors are set so |
| that the continuous forms are stretched taut. See the |
| section, “Using Continuous Forms,” in Chapter 2, |
| page |
|
|
Paper jams while printing. | Turn off the printer and remove the jammed paper. |
| Remove any obstructions from the paper path. |
| Make sure that the paper thickness lever is set for the |
| thickness of your paper. See the table, “Paper |
| Thickness Lever Settings,” in Chapter 2, page |
| For continuous forms, make sure that the incoming |
| and outgoing paper stacks are correctly placed. Paper |
| should feed straight. See the subsection, “Positioning |
| the Paper Stack,” in Chapter 2, page |
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