5-3

 

 

1. Troubleshooting

 

 

 

 

 

 

Symptom

Possible Cause

Action

 

 

 

Continued from

The print job is locked.

Refer to the Job List on the

the previous

 

machine control panel to see if the

page (Printing

 

print job in question is locked. If

does not start

 

so, unlock it.

despite the

 

 

The connection of the

Consult the network administrator.

completion of

printer controller to the

 

printing setup

 

network has not been

 

on the

 

established.

 

computer.)

 

 

 

The print job was

Check the control panel of the

 

 

canceled.

machine. If an error is displayed,

 

 

identify the error and take the

 

 

necessary action by referring to

 

 

"Error List" on p. 5-9.

 

 

 

 

Machine memory

Add the machine memory to

 

space available is not

expand its space.

 

sufficient.

 

 

 

 

 

If the copy track

Enter the correct access number.

 

function is enabled, an

 

 

illegal access number

 

 

might have been

 

 

entered.

 

 

 

 

Multiple copy

The settings in certain

In the application, turn OFF

sets are

DTP software

Collate and set the copy count to

mistakenly

applications may

one. In the printer driver, make the

sorted and

conflict with the

desired Collate and copy count

stapled together

printer driver settings.

settings.

as a single large

 

 

set.

 

 

 

 

 

A large number

The settings in certain

In the application, turn OFF

of copies are

DTP software

Collate and set the copy count to

mistakenly

applications may

one. In the printer driver, make the

printed.

conflict with the

desired Collate and copy count

 

printer driver settings.

settings.

 

 

 

A document

The maximum number

• Decrease the number of

containing

of document pages that

document pages or add memory

more than 40

can be stored in the

to expand its capacity.

pages cannot be

standard memory is

• Select "Printer" for "Priority

printed.

40.

Device" available in 1/5 of User’s

 

 

Choice on the machine.

 

 

 

Troubleshooting Chapter 5

Page 155
Image 155
Hitachi Koki USA Hi-35pc user manual Troubleshooting