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| 1. Troubleshooting | |
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Symptom | Possible Cause | Action | |
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Continued from | The print job is locked. | Refer to the Job List on the | |
the previous |
| machine control panel to see if the | |
page (Printing |
| print job in question is locked. If | |
does not start |
| so, unlock it. | |
despite the |
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The connection of the | Consult the network administrator. | ||
completion of | |||
printer controller to the |
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printing setup |
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network has not been |
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on the |
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established. |
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computer.) |
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The print job was | Check the control panel of the | ||
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| canceled. | machine. If an error is displayed, | |
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| identify the error and take the | |
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| necessary action by referring to | |
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| "Error List" on p. | |
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| Machine memory | Add the machine memory to | |
| space available is not | expand its space. | |
| sufficient. |
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| If the copy track | Enter the correct access number. | |
| function is enabled, an |
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| illegal access number |
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| might have been |
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| entered. |
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Multiple copy | The settings in certain | In the application, turn OFF | |
sets are | DTP software | Collate and set the copy count to | |
mistakenly | applications may | one. In the printer driver, make the | |
sorted and | conflict with the | desired Collate and copy count | |
stapled together | printer driver settings. | settings. | |
as a single large |
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set. |
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A large number | The settings in certain | In the application, turn OFF | |
of copies are | DTP software | Collate and set the copy count to | |
mistakenly | applications may | one. In the printer driver, make the | |
printed. | conflict with the | desired Collate and copy count | |
| printer driver settings. | settings. | |
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A document | The maximum number | • Decrease the number of | |
containing | of document pages that | document pages or add memory | |
more than 40 | can be stored in the | to expand its capacity. | |
pages cannot be | standard memory is | • Select "Printer" for "Priority | |
printed. | 40. | Device" available in 1/5 of User’s | |
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| Choice on the machine. | |
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Troubleshooting Chapter 5