Troubleshooting Chapter 5
1. Troubleshooting
Symptom | Possible Cause | Action |
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Unable to staple | No stapling can be | Check the type of paper. |
properly. | effected if the type of |
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| paper is thick paper or |
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| OHP transparencies. |
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| No stapling can be | Check the number of prints to |
| effected if the number of | be made. |
| prints to be made exceeds |
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| 50 or the original |
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| document contains pages |
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| of different sizes. |
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|
Unable to specify | Either a Finisher or | Select Finisher or Mailbin |
Hole Punch. | Mailbin Finisher must be | Finisher in Device Option. |
| mounted to enable setting |
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| Hole Punch. Hole Punch |
|
| can be specified only if |
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| Finisher or Mailbin |
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| Finisher is selected in |
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| Device Option. |
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|
| Hole Punch cannot be | Check the setting of Booklet |
| specified if Booklet or | and OHP Interleaving. |
| OHP Interleaving is |
|
| specified. |
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|
Unable to effect Hole | No holes can be made if | Check the type of paper. |
Punch. | the type of paper is thick |
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| paper or OHP |
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| transparencies. |
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| Prints can at times be fed | Check the direction of the |
| out without being punched | paper. |
| if the direction of the |
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| paper loaded in the paper |
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| source is not appropriate. |
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Unable to print image | Machine memory space | Add the machine memory to |
properly. | available is not sufficient. | expand its space or simplify |
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| the image to reduce the |
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| amount of data handled. |
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Unable to specify the | No exit port can be | Check the setting of the paper |
exit port | specified if the paper size | size and OHP Interleaving. |
| is A6 or B6, or OHP |
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| Interleaving is specified. |
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