5-7

 

 

 

 

1. Troubleshooting

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause

Action

 

 

 

 

 

 

Unable to properly

No prints are fed into the

Check the paper type and

 

 

feed prints out to the

Elevator Tray or Mailbin1

paper size.

 

specified port.

to 5 if the paper type is

 

 

 

 

thick paper or OHP

 

 

 

 

transparencies, or the

 

 

 

 

paper size is A5 or

 

 

 

 

smaller.

 

 

 

 

 

 

 

Paper is not fed from

Paper is not be fed from

Load the paper source with

 

 

the specified paper

the specified paper source

paper of the appropriate size

 

source.

if that paper source is

and in the appropriate

 

 

loaded with paper of a

direction.

 

 

different size and

 

 

 

 

direction.

 

 

 

 

 

 

 

Watermark is not

Watermark may not be

No watermark can be printed

 

 

printed.

printed in graphics

in this case.

 

 

applications.

 

 

 

 

 

 

 

Unable to print

The paper size, paper

Make correct settings on the

 

 

exactly as set.

direction, and other

application.

 

 

settings made on the

 

 

 

 

application takes

 

 

 

 

precedence over those

 

 

 

 

made in the driver.

 

 

5

 

 

 

 

Chapter

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

Page 159
Image 159
Hitachi Koki USA Hi-35pc user manual Chapter