User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling MacDermid ColorSpan Technical Services. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions. It has the following sections:
◆VideoNet Status◆Head Statistics◆Carriage Motion◆VideoNet Connection◆Calibration◆Error History◆Actions and Warnings List — table of all actions and warn- ings with cause and recovery. This is an abbreviated version of the table on page
These tests are for factory, service, and technical support use.
◆Control Panel Test — tests the functionality of the control panel display.
◆Spit and Wipe Jets Test — tests the functionality of the ser- vice station by firing ink (spit) and drawing the printheads over the service station wipers (wipe).
◆Takeup Test — tests the functionality of the takeup system.
◆Print Test — the user selects one of the twelve printheads to test, then the printer begins firing that printhead continu- ously until canceled by the user. The test can help to iden- tify an intermittently failing printhead.
◆Profiler Test — identifies and verifies profilers in each posi- tion. The printer will report the profiler number, color, and ink percentage remaining. Particularly useful when the printer is connected to a
◆Vacuum Fan Test — runs the platen vacuum fans to test for correct operation.
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