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Troubleshooting information
Chapter 16
Operational troubleshooting
The HP Officejet 7200
To access the troubleshooting information from a Windows computer, go to the HP Director, click Help, and then choose Troubleshooting and Support. Troubleshooting is also available through the Help button that appears on some error messages.
To access troubleshooting information from Macintosh OS X v10.1.5 and later, click the HP Image Zone icon in the Dock, select Help from the menu bar, choose
HP Image Zone Help from the Help menu, and then choose HP Officejet 7200
If you have Internet access, you can get help from the HP website at: www.hp.com/support
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
The website also provides answers to frequently asked questions.
Paper troubleshootingTo help avoid paper jams, only use paper types that are recommended for your HP All-
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input tray. For more information, see Avoid paper jams.
If paper does become jammed in your device, follow these instructions to clear the paper jam.
Paper has jammed the HP
Solution
1.Press in the tabs on the rear
If your HP
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